Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
support-genix-lite · plugin
Known security vulnerabilities for Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System. Find out in seconds which version runs on your site with WP Lens.
4 known vulnerabilities
1 critical · 1 exploitable without logging in · latest Sep 1, 2026
Listed on wordpress.org · latest 1.4.54 · last updated Sep 6, 2026 · 2K+ installs
wordpress.org status checked on Oct 2, 2026
Vulnerabilities
- Critical 9.9
CVE-2023-49742login required≤ 1.2.3
WordPress Support Genix plugin <= 1.2.3 - Broken Access Control lead to Arbitrary File Upload vulnerability
- High 8.8
CVE-2026-19806subscriber+≤ 1.4.52
Support Genix <= 1.4.52 - Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token
- Medium 5.3
CVE-2025-58635unauthenticated≤ 1.4.23
WordPress Support Genix Plugin <= 1.4.23 - Broken Access Control Vulnerability
- Medium 4.3
CVE-2025-30777login required≤ 1.4.11
WordPress Support Genix plugin <= 1.4.11 - Insecure Direct Object References (IDOR) Vulnerability
The access label is read from the record's own text (e.g. “subscriber+”: subscriber and above). When the text names no role, CVSS decides between “login required” and “high privilege”; no role name is invented. “Needs a click”: the attack depends on a logged-in user following a link (CSRF, reflected XSS).