NVD / CVE Program· CNA Wordfence

CVE-2026-19806: Support Genix <= 1.4.52 - Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token

Noroxi assessment

Priority: Monitor (action score 35/100)

The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
Probability of exploitation in the next 30 days: 0.73% (FIRST EPSS); higher than 54.7% of all records.
Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. No user action is required. No special conditions are required; it is repeatable.
According to the record, no fixed version is available yet.
Mentioned 1 time in Turkish national cyber security advisories (siberguvenlik.gov.tr).

Low priority for now. Update when a fix is released; follow the vendor's advisory.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

The Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` — yielding approximately 19.5 bits of entropy — combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site.

HighCVSS 8.8 · v3.1—No exploit No fix recorded

Auth bypass

EUVD-2026-68969

Published: Sep 1, 2026
Updated: Sep 2, 2026
EPSS: 0.7% · 54th percentile
CWE: CWE-287

Report tools

JSON

Action score

Monitor

Low priority for now.

CVSS: 35 / 40 · 8.8 / 10
CISA KEV: 0 / 30 · Not listed
EPSS: 0 / 30 · 0.7%

CISA SSVC decision

Exploitation: none
Automatable: no
Technical impact: total

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD: —
CNA · Wordfence: 8.8; NVD has not scored this yet; the score shown is the CNA’s.

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Is Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System on your site?

WP Lens reads your site's plugin, theme and WordPress versions from the outside and matches them to known vulnerabilities. Works without an account.

If any of these changes, we'll tell you in the daily email digest.

Is your version affected? Check it

Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

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Versions reported by the vendor

Affected version ranges reported by the assigning authority (Wordfence). Independent of NVD's CPE analysis and usually ahead of it.

devitemsllc Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
- up to and including 1.4.52affected · semver

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

Supakiad S. (m3ez)Patchstack Bug Bounty Programfinder

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

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Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

National notice (Türkiye Cybersecurity Directorate / USOM)

Official security notices citing this record; remediation advice is on the agency's page.

TR-26-0958 · Sep 1, 2026(WordPress Eklenti Güvenlik Bildirimi)

All national notices →

Technical details

Attack conditions

Anyone who can reach it over the internet can trigger it.
A low-privileged account is enough.
No user action is required.
No special conditions are required; it is repeatable.

If successful

Confidentiality: high · data can be read
Integrity: high · data or configuration can be modified
Availability: high · the service can be disrupted

Attack vector: Network
Attack complexity: Low
Privileges required: Low
User interaction: None
Scope: Unchanged
Confidentiality impact: High
Integrity impact: High
Availability impact: High

Weakness class (CWE)

CWE-287 · Improper Authentication

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

nvd-secondary

Root cause

Authentication is added route by route instead of being enforced in one place. When a route added later bypasses the shared middleware, the session check never runs for it.

The bug in code

The whole CWE-287 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

1app.use("/admin", requireSession, adminRouter);
2

3// Route added later skips the middleware
4app.post("/admin-api/config", updateConfig);

Fixed

1const admin = express.Router();
2admin.use(requireSession, requireRole("admin"));
3

4admin.post("/config", updateConfig);
5app.use("/admin", admin);

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Attack patterns (CAPEC)

ATT&CK techniques

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/core/secondary_helper.php#L754

Show all references (11 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records