NVD / CVE Program· CNA WPScan

CVE-2026-14862: Support Genix Lite < 1.4.48 - Unauthenticated Ticket Attachment Download via Missing Authorization

LowCVSS 3.7 · v3.1—No exploit Fix available

Noroxi assessment

Priority: Monitor (action score 14/100)

The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
Probability of exploitation in the next 30 days: 0.26% (FIRST EPSS).
Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. Special conditions such as timing or configuration are required.
Fixed version: Unknown Support Genix 1.4.48.
Mentioned 1 time in Turkish national cyber security advisories (siberguvenlik.gov.tr).

Low priority for now. Upgrade to Unknown Support Genix 1.4.48 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

The Support Genix WordPress plugin before 1.4.48 does not properly authorize access to support-ticket attachment downloads, allowing unauthenticated users who obtain the stored attachment file name to download other users' private ticket attachments.

Published: Jul 31, 2026
Updated: Aug 26, 2026
EPSS: 0.2% · 18th percentile
CWE: CWE-862

Report tools

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Action score

Monitor

Low priority for now.

CVSS: 14 / 40 · 3.7 / 10
CISA KEV: 0 / 30 · Not listed
EPSS: 0 / 30 · 0.2%

CISA SSVC decision

Exploitation: proof of concept
Automatable: no
Technical impact: partial

Vulnrichment: CISA's decision-tree inputs.

Is Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System on your site?

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

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Versions reported by the vendor

Affected version ranges reported by the assigning authority (WPScan). Independent of NVD's CPE analysis and usually ahead of it.

Unknown Support Genix
- before 1.4.48affected · semver

Same product

unknown: all records

Other highest-scoring records for the same primary product.

CVE-2026-15932Support Genix Lite < 1.4.48 - Unauthenticated Arbitrary File Read via Path Traversal
21Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / package	Fixed version	Source
Unknown Support Genix	1.4.48	Vendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.