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CVE.org (no NVD analysis yet)· CNA GitHub_M

CVE-2026-62854: FreeScout: Stored XSS in mailbox signature via same-origin JS upload

Noroxi assessment

Priority: Monitor (action score 30/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. A user must open a link or visit a page. No special conditions are required; it is repeatable.
  • Fixed version: freescout-help-desk freescout 1.8.225.

Low priority for now. Upgrade to freescout-help-desk freescout 1.8.225 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, a user who can edit a mailbox signature can combine a scriptable file uploaded through /uploads/upload with nested tag fragments that bypass Helper::stripDangerousTags(). The resulting external script is served from the same origin, so the script-src 'self' policy permits it when another user opens the affected mailbox reply editor or new-ticket page. The script executes with the victim's FreeScout privileges and can read visible data and perform same-origin actions. This issue is fixed in version 1.8.225.

HighCVSS 7.6 · v3.1—No exploit Fix available
Published
Nov 6, 2026
Updated
Nov 6, 2026
EPSS
—

Report tools

JSON

Action score

30

Monitor

Low priority for now.

CVSS
30 / 40 · 7.6 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · —

CNA vs NVD score

NVD
—
CNA · GitHub_M
7.6
NVD has not scored this yet; the score shown is the CNA’s.

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

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When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

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Limit the impact of XSS

This is a cross-site scripting (XSS) vulnerability. A well-configured Content-Security-Policy doesn't fix it, but greatly reduces its impact. Check your site's CSP and other security headers for free.

Check security headers

Versions reported by the vendor

Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.

  • freescout-help-desk freescout

    • < 1.8.225affected

Same product

freescout-help-desk: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-53595FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL
    38Monitor
  • CVE-2026-41902FreeScout's user invitation hash never expires: permanent unauthenticated account takeover if invite link leaks
    36Monitor
  • CVE-2026-41193FreeScout has Zip Slip path traversal in module installation that allows arbitrary file write leading to RCE
    36Monitor

Published before and after this one in the same product

  • ← EarlierCVE-2026-62851Nov 6, 2026 · FreeScout: Cross-mailbox conversation existence / internal-id disclosure via the search-by-number (`#`) shortcut (missing mailbox authorization)
    17Monitor
  • ← EarlierCVE-2026-62852Nov 6, 2026 · FreeScout: Missing Authorization and Exposure of Sensitive Information to an Unauthorized Actor and Authorization Bypass Through User-Controlled Key
    26Monitor
  • Later →CVE-2026-62855Nov 6, 2026 · FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files
    17Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
freescout-help-desk freescout1.8.225 · descriptionVendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. Published
  2. Fix recordedsame day
  3. TodayNov 7, 2026+1 d

No history yet (it accumulates with the daily EPSS job).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2026-40568199 days apartFreeScout Vulnerable to XSS via Mailbox Signature Due to Incomplete HTML Sanitization
    34Monitor
  • CVE-2026-857420 days apartFreeScout: Conditional stored admin XSS via failed-job details
    30Monitor
  • CVE-2026-41904183 days apartFreeScout Stored XSS vulnerability in mailbox auto-reply: payload reaches every customer's email client (no CSP), bypassing strip_tags validator with mixed text
    30Monitor
  • CVE-2026-10739329 days apartFreeScout: Stored HTML Injection in Administrator Alert Emails via Spoofed CF-Connecting-IP Header
    24Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

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Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • A low-privileged account is enough.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
low · data or configuration can be modified
Availability
none

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
Required
Scope
Changed
Confidentiality impact
High
Integrity impact
Low
Availability impact
None

Weakness class (CWE)

CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N

nvd-secondary

Root cause

User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

The bug in code

The whole CWE-79 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
commentEl.innerHTML = comment.body;

Fixed

ts
commentEl.textContent = comment.body;

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Change log

  1. Exploit maturity— → none
  2. Fix✗ → ✓

For records you follow, these changes also arrive as notifications. →

References

Show all references (3 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records