CVE-2026-53595: FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL
Noroxi assessment
Priority: Monitor (action score 38/100)
- A ready-made attack module is public (Nuclei); exploiting it takes no special expertise.
- Public proof-of-concept code exists (GitHub); there is no record of exploitation in the wild.
- Probability of exploitation in the next 30 days: 1.9% (FIRST EPSS); higher than 80.1% of all records.
- Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. No special conditions are required; it is repeatable.
- According to CISA the attack is automatable: targets can be found by mass scanning.
- According to the record, no fixed version is available yet.
Low priority for now. Update when a fix is released; follow the vendor's advisory.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · FIRST EPSS
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target's password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix.
- Published
- Jul 20, 2026
- Updated
- Oct 24, 2026
- EPSS
- 1.9% · 80th percentile
- CWE
- CWE-178
Report tools
Action score
38
Monitor
Low priority for now.
- CVSS
- 37 / 40 · 9.4 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 1 / 30 · 1.9%
CISA SSVC decision
- Exploitation
- proof of concept
- Automatable
- yes
- Technical impact
- total
Vulnrichment: CISA's decision-tree inputs.
CNA vs NVD score
- NVD
- —
- CNA · GitHub_M
- 9.4
- NVD has not scored this yet; the score shown is the CNA’s.
The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.
Get told when this record changes
- Not in KEV: no record of exploitation in the wild
- Proof of concept exists, no weaponized module
- No fixed version yet
If any of these changes, we'll tell you in the daily email digest.
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Noroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
—
Versions reported by the vendor
Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.
freescout-help-desk freescout
- < 1.8.224affected
Same product
freescout-help-desk: all recordsOther highest-scoring records for the same primary product.
- CVE-2026-41902FreeScout's user invitation hash never expires: permanent unauthenticated account takeover if invite link leaks36Monitor
- CVE-2026-41193FreeScout has Zip Slip path traversal in module installation that allows arbitrary file write leading to RCE36Monitor
- CVE-2026-40569FreeScout's Mass Assignment in Mailbox Connection Settings Enables Silent Email Exfiltration36Monitor
Published before and after this one in the same product
- ← EarlierCVE-2026-53593Jul 20, 2026 · FreeScout Vulnerable to Authenticated Remote Code Execution via incomplete upload extension denylist (.pht) — bypass of CVE-2025-4847135Monitor
- ← EarlierCVE-2026-53594Jul 20, 2026 · FreeScout has Arbitrary File Read in App Logs Viewer via Forged Encrypted Path19Monitor
- Later →CVE-2026-53596Jul 20, 2026 · FreeScout has unrestricted file upload without rate limiting that leads to resource exhaustion (DoS)21Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
Proof of concept available
A public proof of concept or detection signature exists. Exploit knowledge is out there; don't delay patching.
Evidence
- Nuclei detection template ×1
- Proof-of-concept repository on GitHub ×1
Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.
| Source | Kind | Date |
|---|---|---|
| Nuclei detection template | Nuclei template CVE-2026-53595 | — |
| Proof-of-concept repository on GitHub | stars:0 | 2026-07-21 |
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
- Published
- First PoCsame day
- TodayNov 1, 2026+104 d
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- No account or password is required.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- high · data can be read
- Integrity
- high · data or configuration can be modified
- Availability
- low · the service can be disrupted
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- High
- Availability impact
- Low
Weakness class (CWE)
CWE-178 · Improper Handling of Case SensitivityCVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L
nvd-secondary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
MITRE has no CAPEC/ATT&CK mapping for this CWE.
Change log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Vendor advisories and official records. Exploit/PoC links are deliberately left out.