FreeScout's Mass Assignment in Mailbox Connection Settings Enables Silent Email Exfiltration
Noroxi assessment
Priority: Monitor (action score 36/100)
- The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
- Probability of exploitation in the next 30 days: 0.51% (FIRST EPSS).
- Anyone who can reach it over the internet can trigger it. Administrator privileges are required. No user action is required. No special conditions are required; it is repeatable.
- No fixed version is recorded, but the references include a patch (commit or PR) link.
Low priority for now. See the fix and affected versions sections below.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · FIRST EPSS
FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout (`connectionIncomingSave()` at `app/Http/Controllers/MailboxesController.php:468` and `connectionOutgoingSave()` at line 398). Both methods pass `$request->all()` directly to `$mailbox->fill()` without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's `$fillable` array -- including security-critical fields that do not belong to the connection settings form, such as `auto_bcc`, `out_server`, `out_password`, `signature`, `auto_reply_enabled`, and `auto_reply_message`. Validation in `connectionIncomingSave()` is entirely commented out, and the validator in `connectionOutgoingSave()` only checks value formats for SMTP fields without stripping extra parameters. An authenticated admin user can exploit this by appending hidden parameters (e.g., `auto_bcc=attacker@evil.com`) to a legitimate connection settings save request. Because the `auto_bcc` field is not displayed on the connection settings form (it only appears on the general mailbox settings page), the injection is invisible to other administrators reviewing connection settings. Once set, every outgoing email from the affected mailbox is silently BCC'd to the attacker via the `SendReplyToCustomer` job. The same mechanism allows redirecting outgoing SMTP through an attacker-controlled server, injecting tracking pixels or phishing links into email signatures, and enabling attacker-crafted auto-replies -- all from a single HTTP request. This is particularly dangerous in multi-admin environments where one admin can silently surveil mailboxes managed by others, and when an admin session is compromised via a separate vulnerability (e.g., XSS), the attacker gains persistent email exfiltration that survives session expiry. Version 1.8.213 fixes the issue.
- Published
- Apr 21, 2026
- Updated
- Jun 17, 2026
- EPSS
- 0.5% · 43th percentile
- CWE
- CWE-284
Report tools
Action score
36
Monitor
Low priority for now.
- CVSS
- 36 / 40 · 9.0 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 0.5%
CISA SSVC decision
- Exploitation
- proof of concept
- Automatable
- no
- Technical impact
- total
Vulnrichment: CISA's decision-tree inputs.
CNA vs NVD score
- NVD
- —
- CNA · GitHub_M
- 9.0
- NVD has not scored this yet; the score shown is the CNA’s.
The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.
Get told when this record changes
- Not in KEV: no record of exploitation in the wild
- No public exploit code on record
- No fixed version yet
If any of these changes, we'll tell you in the daily email digest.
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Noroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
—
Versions reported by the vendor
Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.
freescout-help-desk freescout
- < 1.8.213affected
Same product
freescout-help-desk: all recordsOther highest-scoring records for the same primary product.
- CVE-2026-53595FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL38Monitor
- CVE-2026-41902FreeScout's user invitation hash never expires: permanent unauthenticated account takeover if invite link leaks36Monitor
- CVE-2026-41193FreeScout has Zip Slip path traversal in module installation that allows arbitrary file write leading to RCE36Monitor
Published before and after this one in the same product
- ← EarlierCVE-2026-40567Apr 21, 2026 · FreeScout has HTML Injection in Outgoing Emails via Unsanitized Customer Name in Signature Variables23Monitor
- ← EarlierCVE-2026-40568Apr 21, 2026 · FreeScout Vulnerable to XSS via Mailbox Signature Due to Incomplete HTML Sanitization34Monitor
- Later →CVE-2026-40570Apr 21, 2026 · FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII22Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- Administrator privileges are required.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- high · data can be read
- Integrity
- high · data or configuration can be modified
- Availability
- low · the service can be disrupted
Impact can extend beyond the vulnerable component (scope changes).
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- High
- User interaction
- None
- Scope
- Changed
- Confidentiality impact
- High
- Integrity impact
- High
- Availability impact
- Low
Weakness class (CWE)
CWE-284 · Improper Access ControlCVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:L
nvd-secondary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Attack patterns (CAPEC)
- Embedding Scripts within ScriptsCAPEC-19likelihood: High · High
- Malicious Logic InsertionCAPEC-441likelihood: Medium · High
- Modification of Windows Service ConfigurationCAPEC-478likelihood: Low · High
- Malicious Root CertificateCAPEC-479likelihood: Low · Low
- Intent SpoofCAPEC-502
- WebView ExposureCAPEC-503
- Data Injected During ConfigurationCAPEC-536likelihood: Low · High
- Incomplete Data Deletion in a Multi-Tenant EnvironmentCAPEC-546likelihood: Low · Medium
ATT&CK techniques
- RootkitT1014
- Obfuscated Files or Information: Embedded PayloadsT1027.009
- Boot or Logon Initialization ScriptsT1037
- Taint shared contentT1080
- Server Software Component: Terminal Services DLLT1505.005
- Pre-OS Boot:BootkitT1542.003
- Create or Modify System ProcessT1543
- Create or Modify System Process: Launch AgentT1543.001
- Create or Modify System Process:Windows ServiceT1543.003
- Create or Modify System Process: Launch DaemonT1543.004
- Event Triggered Execution:Change Default File AssociationT1546.001
- Event Triggered Execution:.bash_profile and .bashrcT1546.004
- Event Triggered Execution: Accessibility FeaturesT1546.008
- Event Triggered Execution: Installer PackagesT1546.016
- Boot or Logon Autostart ExecutionT1547
- Boot or Logon Autostart Execution:Kernel Modules and ExtensionsT1547.006
Change log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Show all references (2 more)Show less
Vendor advisories and official records. Exploit/PoC links are deliberately left out.