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NVD / CVE Program· CNA GitHub_M

CVE-2026-62850: FreeScout: Administrative tools.php endpoint is accessible to low-privileged users, enabling filesystem enumeration and unthrottled brute-force of application s

Noroxi assessment

Priority: Monitor (action score 21/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. No special conditions are required; it is repeatable.
  • Fixed version: freescout-help-desk freescout 1.8.225.

Low priority for now. Upgrade to freescout-help-desk freescout 1.8.225 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.

MediumCVSS 5.3 · v3.1—No exploit Fix available
Published
Nov 6, 2026
Updated
Nov 6, 2026
EPSS
—

Report tools

JSON

Action score

21

Monitor

Low priority for now.

CVSS
21 / 40 · 5.3 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · —

CNA vs NVD score

NVD
—
CNA · GitHub_M
5.3
NVD has not scored this yet; the score shown is the CNA’s.

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

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  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

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When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

—

Versions reported by the vendor

Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.

  • freescout-help-desk freescout

    • < 1.8.225affected

Same product

freescout-help-desk: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-53595FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL
    38Monitor
  • CVE-2026-41902FreeScout's user invitation hash never expires: permanent unauthenticated account takeover if invite link leaks
    36Monitor
  • CVE-2026-41193FreeScout has Zip Slip path traversal in module installation that allows arbitrary file write leading to RCE
    36Monitor

Published before and after this one in the same product

  • ← EarlierCVE-2026-103984Nov 6, 2026 · FreeScout: Incomplete fix for CVE-2026-40570: load_customer_info exposes cross-visibility customer PII
    26Monitor
  • ← EarlierCVE-2026-103985Nov 6, 2026 · FreeScout: a restricted agent can lift their own admin-imposed "see only assigned conversations" restriction via profile save
    28Monitor
  • Later →CVE-2026-62851Nov 6, 2026 · FreeScout: Cross-mailbox conversation existence / internal-id disclosure via the search-by-number (`#`) shortcut (missing mailbox authorization)
    17Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
freescout-help-desk freescout1.8.225 · descriptionVendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. Published
  2. Fix recordedsame day
  3. TodayNov 7, 2026+1 d

No history yet (it accumulates with the daily EPSS job).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2026-53591109 days apartFreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails
    34Monitor
  • CVE-2026-48812109 days apartFreeScout Allows Unauthenticated Access to Legacy Attachment Files
    30Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

  • CVE-2026-53593109 days apartFreeScout Vulnerable to Authenticated Remote Code Execution via incomplete upload extension denylist (.pht) — bypass of CVE-2025-48471
    35Monitor
  • CVE-2026-857430 days apartFreeScout: Server-side request forgery via incomplete outbound host validation and unguarded download sinks
    32Monitor
  • CVE-2026-628560 days apartFreeScout: Cross-User Notification Data Disclosure via LIKE Wildcard Injection in Polycast Channel Query
    30Monitor
  • CVE-2026-628550 days apartFreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files
    17Monitor

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
none
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
Low
Integrity impact
None
Availability impact
None

Weakness class (CWE)

CWE-287 · Improper Authentication

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

nvd-secondary

Root cause

Authentication is added route by route instead of being enforced in one place. When a route added later bypasses the shared middleware, the session check never runs for it.

The bug in code

The whole CWE-287 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
app.use("/admin", requireSession, adminRouter);
// Route added later skips the middlewareapp.post("/admin-api/config", updateConfig);

Fixed

ts
const admin = express.Router();admin.use(requireSession, requireRole("admin"));
admin.post("/config", updateConfig);app.use("/admin", admin);

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Change log

  1. Fix✗ → ✓
  2. Exploit maturity— → none

For records you follow, these changes also arrive as notifications. →

References

Show all references (2 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records