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CVE-2024-57728· NVD / CVE Program· CNA mitre

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

HighCVSS 7.2 · v3.1KEVWeaponized No fix recorded
Published
Jan 15, 2025
Updated
Aug 4, 2026
EPSS
64.7% · 99th percentile
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Report tools

JSON

Action score

77

This week

Don’t wait for the next maintenance window.

CVSS
28 / 40 · 7.2 / 10
CISA KEV
30 / 30 · Listed
EPSS
19 / 30 · 64.7%

CISA SSVC decision

Exploitation
active
Automatable
no
Technical impact
total

Vulnrichment: CISA's decision-tree inputs.

Actively exploited in the wild

CISA added this to its Known Exploited Vulnerabilities catalog on Apr 24, 2026. That signals real attacks, not theory.

Remediation deadline for government agencies: May 8, 2026.

Known to be used in ransomware campaigns.

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for the hundreds of thousands of vulnerabilities in the database; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

We use this product, ask for help

Affected systems

VendorProduct
simple-helpsimplehelp

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • simple-help simplehelpbefore 5.5.8

Same product

simple-help: all records

Other highest-scoring records for the same primary product.

  • CVE-2024-57727SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated reKEV
    89Now
  • CVE-2024-57726SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with exceKEV
    89Now
  • CVE-2026-48558SimpleHelp Authentication Bypass via Missing OIDC JWT Signature VerificationKEV
    70This week
  • CVE-2025-36728SimpleHelp Cross Site Request Forgery
    35Monitor
  • CVE-2025-36727SimpleHelp Inclusion of functionality from untrusted control sphere
    35Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

Weaponized

A ready exploit tool or active in-the-wild use is known for this vulnerability. This should be your top priority.

Evidence

  • Nuclei detection template ×1

Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.

Public exploit evidence
SourceKindDate
Nuclei detection templateNuclei template CVE-2024-57728 —

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. Published
  2. CISA KEV+463 d
  3. TodayOct 12, 2026+635 d
EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • Administrator privileges are required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
high · the service can be disrupted
Attack vector
Network
Attack complexity
Low
Privileges required
High
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
High
Availability impact
High

Weakness class (CWE)

CWE-59 · Improper Link Resolution Before File Access ('Link Following')

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

nvd-primary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records