Skip to content
Noroxi
CVE-2024-38869· NVD / CVE Program· CNA ManageEngine

Incorrect Authorization

Noroxi assessment

Priority: Monitor (action score 21/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 1% (FIRST EPSS); higher than 64.6% of all records.
  • Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. A user must open a link or visit a page. No special conditions are required; it is repeatable.
  • Fixed version: ManageEngine Endpoint Central 11.3.2400.25, 11.3.2416.04.
  • Severity is disputed: the assigning authority (CNA) scores it 8.3, NVD 5.4.
  • Mentioned 1 time in Turkish national cyber security advisories (siberguvenlik.gov.tr).

Low priority for now. Upgrade to ManageEngine Endpoint Central 11.3.2400.25, 11.3.2416.04 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

Zohocorp ManageEngine Endpoint Central affected by Incorrect authorization vulnerability in remote office deploy configurations.This issue affects Endpoint Central: before 11.3.2416.04 and before 11.3.2400.25.

MediumCVSS 5.4 · v3.1—No exploit Fix available
Published
Aug 23, 2024
Updated
Jun 17, 2026
EPSS
1.0% · 64th percentile

Report tools

JSON

Action score

21

Monitor

Low priority for now.

CVSS
21 / 40 · 5.4 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 1.0%

CISA SSVC decision

Exploitation
none
Automatable
no
Technical impact
total

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
5.4
CNA · ManageEngine
8.3
2.9 point gap

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:L

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2024-38869

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

One daily email digest (06:00 UTC); connect a webhook for KEV listings and weaponized exploits instantly.

Your free account also gets you

Running WordPress? Scan your site free with WP Lens

  • Stack alerts: add the products and versions you run, get the new CVEs that affect them
  • Uptime monitoring: 1 site, instant email when it goes down
  • Add your domain: subdomains and takeover risk scanned every week (1 domain)
  • 10 scans an hour on the security tools (3 a day without an account), an API key and MCP
  • All your scans in one panel: findings, what changed in the last scan, a report per domain or per client (PDF, share link)
All free tools

Sign up with email · Have an account? Sign in

Free account, no card. Unfollow any time.

Don't want an account? Get "Exploited this week" by email every MondayDon't want an account? RSS feed for zohocorp records

Running WordPress? Scan your site free with WP Lens

Is your version affected? Check it

Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

We use this product, ask for help

Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
zohocorpmanageengine servicedesk plus
zohocorpmanageengine servicedesk plus msp
zohocorpmanageengine supportcenter plus

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • zohocorp manageengine servicedesk plusup to 14.7 inclusive
  • zohocorp manageengine servicedesk plus14.8
  • zohocorp manageengine servicedesk plus mspup to 14.7 inclusive
  • zohocorp manageengine servicedesk plus msp14.8
  • zohocorp manageengine supportcenter plusup to 14.7 inclusive
  • zohocorp manageengine supportcenter plus14.8

Versions reported by the vendor

Affected version ranges reported by the assigning authority (ManageEngine). Independent of NVD's CPE analysis and usually ahead of it.

  • ManageEngine Endpoint Central

    • before 11.3.2416.04affected · 11.3.2416.04
    • before 11.3.2400.25affected · 11.3.2400.25

Same product

zohocorp: all records

Other highest-scoring records for the same primary product.

  • CVE-2021-37415Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authenticatioKEV
    99Now
  • CVE-2021-44077Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unKEV
    97Now
  • CVE-2019-8394Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customizatKEV
    75This week

Published before and after this one in the same product

  • ← EarlierCVE-2023-34197Jul 7, 2023 · Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege esc
    22Monitor
  • ← EarlierCVE-2024-27314May 27, 2024 · Stored XSS Vulnerability
    10Monitor
  • Later →CVE-2024-41150Aug 23, 2024 · An Stored Cross-site Scripting vulnerability in request module affects Zohocorp ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP and Supp
    24Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
ManageEngine Endpoint Central11.3.2400.25Vendor (CNA)
ManageEngine Endpoint Central11.3.2416.04Vendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2023-34197413 days apartZoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege esc
    22Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

National notice (Türkiye Cybersecurity Directorate / USOM)

Official security notices citing this record; remediation advice is on the agency's page.

All national notices →

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • A low-privileged account is enough.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
low · data or configuration can be modified
Availability
none

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
Required
Scope
Changed
Confidentiality impact
Low
Integrity impact
Low
Availability impact
None

Weakness class (CWE)

CWE-863 · Incorrect Authorization

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

nvd-primary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

MITRE has no CAPEC/ATT&CK mapping for this CWE.

Change log

  1. Fix✗ → ✓

For records you follow, these changes also arrive as notifications. →

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records