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CVE-2019-8394· NVD / CVE Program· CNA mitre

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customizat

Noroxi assessment

Priority: This week (action score 75/100)

  • CISA has confirmed exploitation in the wild (Nov 3, 2021). Remediation deadline for US federal agencies: May 3, 2022.
  • A ready-made attack module is public (Metasploit); exploiting it takes no special expertise.
  • Probability of exploitation in the next 30 days: 63.3% (FIRST EPSS); higher than 99.1% of all records.
  • Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. No user action is required. No special conditions are required; it is repeatable.
  • According to the record, no fixed version is available yet.

Don’t wait for the next maintenance window. Until a fix is released, restrict access to the affected component and follow the vendor's advisory.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

MediumCVSS 6.5 · v3.1KEVWeaponized No fix recorded
Published
Feb 17, 2019
Updated
Jun 16, 2026
EPSS
63.3% · 99th percentile

Report tools

JSON

Action score

75

This week

Don’t wait for the next maintenance window.

CVSS
26 / 40 · 6.5 / 10
CISA KEV
30 / 30 · Listed
EPSS
19 / 30 · 63.3%

CISA SSVC decision

Exploitation
active
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

Actively exploited in the wild

CISA added this to its Known Exploited Vulnerabilities catalog on Nov 3, 2021. That signals real attacks, not theory.

Remediation deadline for government agencies: May 3, 2022.

Get told when this record changes

  • In CISA KEV: exploitation in the wild confirmed
  • Weaponized exploit exists
  • No fixed version yet

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2019-8394

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

One daily email digest (06:00 UTC); connect a webhook for KEV listings and weaponized exploits instantly.

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
zohocorpmanageengine servicedesk plus

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • zohocorp manageengine servicedesk plusbefore 10.0.0
  • zohocorp manageengine servicedesk plus10.0.0

Other highest-scoring records for the same primary product.

  • CVE-2021-37415Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authenticatioKEV
    99Now
  • CVE-2021-44077Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unKEV
    97Now
  • CVE-2022-40770Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection.
    52Plan
  • CVE-2021-20080Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 al
    52Plan
  • CVE-2023-23074Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via embedding videos in the language component.
    49Plan
  • CVE-2021-46065A Cross-site scripting (XSS) vulnerability in Secondary Email Field in Zoho ManageEngine ServiceDesk Plus 11.3 Build 11306 allows an attacke
    47Plan

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

Weaponized

A ready exploit tool or active in-the-wild use is known for this vulnerability. This should be your top priority.

Evidence

  • Metasploit module ×1
  • Exploit-DB entry ×1

Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.

Public exploit evidence
SourceKindDate
Exploit-DB entrywebapps2019-02-18
Metasploit moduleexploit/multi/http/manageengine_sd_uploaderManageEngine ServiceDesk Plus Arbitrary File Uploadexploit2015-08-20

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. Metasploit-1277 d
  2. Published
  3. First PoC+1 d
  4. CISA KEV+990 d
  5. TodayOct 13, 2026+2795 d
EPSS, last 120 days-1% in 7 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • A low-privileged account is enough.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
none
Integrity
high · data or configuration can be modified
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
None
Scope
Unchanged
Confidentiality impact
None
Integrity impact
High
Availability impact
None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

nvd-primary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Show all references (2 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records