CVE-2022-40770: Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection.
Noroxi assessment
Priority: Plan (action score 52/100)
- The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
- Probability of exploitation in the next 30 days: 81.3% (FIRST EPSS); higher than 99.6% of all records.
- Anyone who can reach it over the internet can trigger it. Administrator privileges are required. No user action is required. No special conditions are required; it is repeatable.
- According to the record, no fixed version is available yet.
Add it to your regular patch cycle. Update when a fix is released; follow the vendor's advisory.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · FIRST EPSS
Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection. This can be exploited by high-privileged users.
- Published
- Nov 22, 2022
- Updated
- Jun 17, 2026
- EPSS
- 81.3% · 99th percentile
- CWE
- CWE-77
Report tools
Action score
52
Plan
Add it to your regular patch cycle.
- CVSS
- 28 / 40 · 7.2 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 24 / 30 · 81.3%
CISA SSVC decision
- Exploitation
- none
- Automatable
- no
- Technical impact
- total
Vulnrichment: CISA's decision-tree inputs.
Get told when this record changes
- Not in KEV: no record of exploitation in the wild
- No public exploit code on record
- No fixed version yet
If any of these changes, we'll tell you in the daily email digest.
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Noroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
| Vendor | Product | CPE |
|---|---|---|
| zohocorp | manageengine servicedesk plus | cpe:2.3:a:zohocorp:manageengine_servicedesk_plus |
| zohocorp | manageengine servicedesk plus msp | cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp |
| zohocorp | manageengine supportcenter plus | cpe:2.3:a:zohocorp:manageengine_supportcenter_plus |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- zohocorp manageengine servicedesk plusbefore 13.0
- zohocorp manageengine servicedesk plus13.0
- zohocorp manageengine servicedesk plus mspbefore 10.6
- zohocorp manageengine servicedesk plus msp10.6
- zohocorp manageengine supportcenter plusbefore 11.0
- zohocorp manageengine supportcenter plus11.0
Same product
zohocorp: all recordsOther highest-scoring records for the same primary product.
- CVE-2021-37415Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authenticatioKEV99Now
- CVE-2021-44077Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unKEV97Now
- CVE-2019-8394Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customizatKEV75This week
Published before and after this one in the same product
- ← EarlierCVE-2022-25245Apr 5, 2022 · Zoho ManageEngine ServiceDesk Plus before 13001 allows anyone to know the organisation's default currency name.21Monitor
- ← EarlierCVE-2022-35403Jul 12, 2022 · Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an u32Monitor
- Later →CVE-2022-40771Nov 23, 2022 · Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclo20Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- Administrator privileges are required.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- high · data can be read
- Integrity
- high · data or configuration can be modified
- Availability
- high · the service can be disrupted
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- High
- Availability impact
- High
Weakness class (CWE)
CWE-77 · Improper Neutralization of Special Elements used in a Command ('Command Injection')CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
nvd-primary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Attack patterns (CAPEC)
- LDAP InjectionCAPEC-136likelihood: High · High
- Command DelimitersCAPEC-15likelihood: High · High
- IMAP/SMTP Command InjectionCAPEC-183Medium
- Command InjectionCAPEC-248likelihood: Medium · High
- Manipulating Writeable Terminal DevicesCAPEC-40likelihood: High · Very High
- Exploiting Multiple Input Interpretation LayersCAPEC-43likelihood: Medium · High
- Manipulating Writeable Configuration FilesCAPEC-75likelihood: High · Very High
- Manipulating Web Input to File System CallsCAPEC-76likelihood: High · Very High
ATT&CK techniques
—
Change log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Show all references (1 more)Show less
Vendor advisories and official records. Exploit/PoC links are deliberately left out.