Skip to content
Noroxi
CVE-2018-5799· NVD / CVE Program· CNA mitre

In Zoho ManageEngine ServiceDesk Plus before 9403, an XSS issue allows an attacker to run arbitrary JavaScript via a /api/request/?OPERATION

In Zoho ManageEngine ServiceDesk Plus before 9403, an XSS issue allows an attacker to run arbitrary JavaScript via a /api/request/?OPERATION_NAME= URI, aka SD-69139.

MediumCVSS 6.1 · v3.0—No exploit No fix recorded
Published
Mar 30, 2018
Updated
Jun 16, 2026
EPSS
1.9% · 79th percentile
Follow this CVE

Sign in to follow · You’ll be notified if a followed record enters KEV, gets an exploit or is updated.

Report tools

JSON

Action score

25

Monitor

Low priority for now.

CVSS
24 / 40 · 6.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
1 / 30 · 1.9%

Affected systems

VendorProduct
zohocorpmanageengine servicedesk plus

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • zohocorp manageengine servicedesk plusbefore 9403

Same product

zohocorp: all records

Other highest-scoring records for the same primary product.

  • CVE-2021-37415Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authenticatioKEV
    99Now
  • CVE-2021-44077Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unKEV
    97Now
  • CVE-2019-8394Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customizatKEV
    75This week
  • CVE-2022-40770Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection.
    52Plan
  • CVE-2021-20080Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 al
    52Plan
  • CVE-2023-23074Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via embedding videos in the language component.
    49Plan

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
low · data or configuration can be modified
Availability
none

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
Required
Scope
Changed
Confidentiality impact
Low
Integrity impact
Low
Availability impact
None

Weakness class (CWE)

CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSS vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

nvd-primary

Root cause

User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

The bug in code

The whole CWE-79 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
commentEl.innerHTML = comment.body;

Fixed

ts
commentEl.textContent = comment.body;

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

We use this product, ask for help

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records