Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows users to access sensitive data
Noroxi assessment
Priority: Monitor (action score 27/100)
- The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
- Probability of exploitation in the next 30 days: 3.1% (FIRST EPSS); higher than 87.8% of all records.
- Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. No user action is required. No special conditions are required; it is repeatable.
- According to the record, no fixed version is available yet.
- Mentioned 1 time in Turkish national cyber security advisories (siberguvenlik.gov.tr).
Low priority for now. Update when a fix is released; follow the vendor's advisory.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · FIRST EPSS
Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows users to access sensitive data via the report module.
- Published
- Nov 23, 2022
- Updated
- Jun 17, 2026
- EPSS
- 3.1% · 87th percentile
- CWE
- —
Report tools
Action score
27
Monitor
Low priority for now.
- CVSS
- 26 / 40 · 6.5 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 1 / 30 · 3.1%
CISA SSVC decision
- Exploitation
- none
- Automatable
- no
- Technical impact
- partial
Vulnrichment: CISA's decision-tree inputs.
Get told when this record changes
- Not in KEV: no record of exploitation in the wild
- No public exploit code on record
- No fixed version yet
If any of these changes, we'll tell you in the daily email digest.
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Noroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
| Vendor | Product | CPE |
|---|---|---|
| zohocorp | manageengine servicedesk plus | cpe:2.3:a:zohocorp:manageengine_servicedesk_plus |
| zohocorp | manageengine servicedesk plus msp | cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp |
| zohocorp | manageengine supportcenter plus | cpe:2.3:a:zohocorp:manageengine_supportcenter_plus |
| zohocorp | manageengine assetexplorer | cpe:2.3:a:zohocorp:manageengine_assetexplorer |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- zohocorp manageengine assetexplorerbefore 6.9
- zohocorp manageengine assetexplorer6.9
- zohocorp manageengine servicedesk plusbefore 14.0
- zohocorp manageengine servicedesk plus14.0
- zohocorp manageengine servicedesk plus mspbefore 10.6
- zohocorp manageengine servicedesk plus msp10.6
- zohocorp manageengine supportcenter plusbefore 11.0
- zohocorp manageengine supportcenter plus11.0
Same product
zohocorp: all recordsOther highest-scoring records for the same primary product.
- CVE-2021-37415Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authenticatioKEV99Now
- CVE-2021-44077Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unKEV97Now
- CVE-2019-8394Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customizatKEV75This week
Published before and after this one in the same product
- ← EarlierCVE-2022-40770Nov 22, 2022 · Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection.52Plan
- ← EarlierCVE-2022-40771Nov 23, 2022 · Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclo20Monitor
- Later →CVE-2023-23073Feb 1, 2023 · Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via PO in the purchase component.25Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
National notice (Türkiye Cybersecurity Directorate / USOM)
Official security notices citing this record; remediation advice is on the agency's page.
- TR-22-0703 · Nov 24, 2022(Zoho ManageEngine Güvenlik Güncellemesi)
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- A low-privileged account is enough.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- high · data can be read
- Integrity
- none
- Availability
- none
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- None
- Availability impact
- None
Weakness class (CWE)
—
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
nvd-primary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
MITRE has no CAPEC/ATT&CK mapping for this CWE.
Change log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Show all references (1 more)Show less
Vendor advisories and official records. Exploit/PoC links are deliberately left out.