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CVE-2018-7195· NVD / CVE Program· CNA mitre

Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leve

Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.

HighCVSS 8.1 · v3.0—No exploit No fix recorded
Published
Mar 27, 2018
Updated
Jul 10, 2026
EPSS
1.0% · 61th percentile
CWE
—
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Report tools

JSON

Action score

32

Monitor

Low priority for now.

CVSS
32 / 40 · 8.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 1.0%

Affected systems

VendorProduct
enhancesoftosticket

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • enhancesoft osticketup to 1.10.1 inclusive

Same product

enhancesoft: all records

Other highest-scoring records for the same primary product.

  • CVE-2020-24881SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.
    61This week
  • CVE-2026-22200osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read
    56Plan
  • CVE-2021-42235SQL injection in osTicket before 1.14.8 and 1.15.4 login and password reset process allows attackers to access the osTicket administration p
    39Monitor
  • CVE-2019-14749An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1.
    38Monitor
  • CVE-2022-31888Session Fixation vulnerability in in function login in class.auth.php in osTicket through 1.16.2.
    35Monitor
  • CVE-2009-2361SQL injection vulnerability in include/class.staff.php in osTicket before 1.6 RC5 allows remote attackers to execute arbitrary SQL commands
    32Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • Special conditions such as timing or configuration are required.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
high · the service can be disrupted
Attack vector
Network
Attack complexity
High
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
High
Availability impact
High

Weakness class (CWE)

—

CVSS vector

CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

nvd-primary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

MITRE has no CAPEC/ATT&CK mapping for this CWE.

Noroxi analysis

No Noroxi analysis for this record yet

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Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

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