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CVE-2018-7193· NVD / CVE Program· CNA mitre

Cross-site scripting (XSS) vulnerability in /scp/directory.php in Enhancesoft osTicket before 1.10.2 allows remote attackers to inject arbit

Noroxi assessment

Priority: Monitor (action score 25/100)

  • A ready-made attack module is public (Nuclei); exploiting it takes no special expertise.
  • Probability of exploitation in the next 30 days: 2.4% (FIRST EPSS); higher than 83.8% of all records.
  • Anyone who can reach it over the internet can trigger it. No account or password is required. A user must open a link or visit a page. No special conditions are required; it is repeatable.
  • According to the record, no fixed version is available yet.

Low priority for now. Update when a fix is released; follow the vendor's advisory.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

Cross-site scripting (XSS) vulnerability in /scp/directory.php in Enhancesoft osTicket before 1.10.2 allows remote attackers to inject arbitrary web script or HTML via the "order" parameter.

MediumCVSS 6.1 · v3.0—Proof of concept No fix recorded
Published
Mar 27, 2018
Updated
Jul 10, 2026
EPSS
2.4% · 83th percentile

Report tools

JSON

Action score

25

Monitor

Low priority for now.

CVSS
24 / 40 · 6.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
1 / 30 · 2.4%

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • Proof of concept exists, no weaponized module
  • No fixed version yet

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2018-7193

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

One daily email digest (06:00 UTC); connect a webhook for KEV listings and weaponized exploits instantly.

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
enhancesoftosticket

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • enhancesoft osticketup to 1.10.1 inclusive

Same product

enhancesoft: all records

Other highest-scoring records for the same primary product.

  • CVE-2020-24881SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.
    61This week
  • CVE-2026-22200osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read
    56Plan
  • CVE-2021-42235SQL injection in osTicket before 1.14.8 and 1.15.4 login and password reset process allows attackers to access the osTicket administration p
    39Monitor
  • CVE-2019-14749An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1.
    38Monitor
  • CVE-2022-31888Session Fixation vulnerability in in function login in class.auth.php in osTicket through 1.16.2.
    35Monitor
  • CVE-2018-7195Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leve
    32Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

Proof of concept available

A public proof of concept or detection signature exists. Exploit knowledge is out there; don't delay patching.

Evidence

  • Nuclei detection template ×1

Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.

Public exploit evidence
SourceKindDate
Nuclei detection templateNuclei template CVE-2018-7193 —

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
low · data or configuration can be modified
Availability
none

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
Required
Scope
Changed
Confidentiality impact
Low
Integrity impact
Low
Availability impact
None

Weakness class (CWE)

CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSS vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

nvd-primary

Root cause

User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

The bug in code

The whole CWE-79 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
commentEl.innerHTML = comment.body;

Fixed

ts
commentEl.textContent = comment.body;

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

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