CVE-2026-63204: Zammad: Authenticated agents can read AI summary error messages from inaccessible tickets
Noroxi assessment
Priority: Monitor (action score 9/100)
- The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
- Probability of exploitation in the next 30 days: 0.28% (FIRST EPSS).
- Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. No user action is required. No special conditions are required; it is repeatable.
- Fixed version: zammad zammad 7.1.2.
Low priority for now. Upgrade to zammad zammad 7.1.2 or later.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · FIRST EPSS
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.
- Published
- Sep 25, 2026
- Updated
- Sep 28, 2026
- EPSS
- 0.2% · 21th percentile
- CWE
- CWE-639
Report tools
Action score
9
Monitor
Low priority for now.
- CVSS
- 9 / 40 · 2.3 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 0.2%
CISA SSVC decision
- Exploitation
- none
- Automatable
- no
- Technical impact
- partial
Vulnrichment: CISA's decision-tree inputs.
CNA vs NVD score
- NVD
- —
- CNA · GitHub_M
- 2.3
- NVD has not scored this yet; the score shown is the CNA’s.
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.
Get told when this record changes
- Not in KEV: no record of exploitation in the wild
- No public exploit code on record
- A fix has been released
If any of these changes, we'll tell you in the daily email digest.
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Noroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
—
Versions reported by the vendor
Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.
zammad zammad
- < 7.1.2affected
Same product
zammad: all recordsOther highest-scoring records for the same primary product.
- CVE-2026-102489Undisclosed RCE in Zammad v6.3 and higherKEV74This week
- CVE-2026-102490Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM packageKEV70This week
- CVE-2021-42090An issue was discovered in Zammad before 4.1.1.40Plan
Published before and after this one in the same product
- ← EarlierCVE-2026-84462Sep 25, 2026 · Zammad: AI Agent template sanitizer bypass leads to remote code execution34Monitor
- ← EarlierCVE-2026-61855Sep 25, 2026 · Zammad: Invalid PGP Detached Signatures Reported as Good Signature on Inbound Mail21Monitor
- Later →CVE-2026-63206Sep 25, 2026 · Zammad: Remote image tracking bypass via shortened URL scheme21Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
| Product / package | Fixed version | Source |
|---|---|---|
| zammad zammad | 7.1.2 · description | Vendor (CNA) |
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
- CVE-2026-567240 days apartZammad: Incorrect implementation of permission checks in the knowledge base module28Monitor
- CVE-2026-844600 days apartZammad: Missing Authorization in TagsController#list Allows Cross-Object Tag Enumeration21Monitor
- CVE-2026-632050 days apartZammad: Channel admins can read unauthorized attachments via signature rich-text body20Monitor
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- A low-privileged account is enough.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- Integrity
- Availability
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- Low
- User interaction
- None
- Scope
- X
Weakness class (CWE)
CWE-639 · Authorization Bypass Through User-Controlled KeyCVSS vector
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
nvd-secondary
Root cause
The endpoint fetches the record by the ID sent in the request, but never checks whether the record belongs to the requesting user.
The bug in code
The whole CWE-639 classA representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.
Vulnerable
const invoice = await Invoice.findById(req.params.id);
res.json(invoice);Fixed
const invoice = await Invoice.findOne({
id: req.params.id,
ownerId: req.user.id,
});
if (!invoice) return res.sendStatus(404);
res.json(invoice);Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
MITRE has no CAPEC/ATT&CK mapping for this CWE.
Change log
- Fix✗ → ✓
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References
Show all references (1 more)Show less
Vendor advisories and official records. Exploit/PoC links are deliberately left out.