Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
Noroxi assessment
Priority: This week (action score 67/100)
- CISA has confirmed exploitation in the wild (Oct 2, 2026). Remediation deadline for US federal agencies: Oct 5, 2026.
- Probability of exploitation in the next 30 days: 0.55% (FIRST EPSS).
- Anyone who can reach it over the internet can trigger it. No account or password is required. No special conditions are required; it is repeatable.
- Fixed version: Zammad GmbH Zammad 7.2.2.
Don’t wait for the next maintenance window. Upgrade to Zammad GmbH Zammad 7.2.2 or later.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · CISA KEV · FIRST EPSS
Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.
- Published
- Sep 30, 2026
- Updated
- Oct 9, 2026
- EPSS
- 0.5% · 44th percentile
- CWE
- CWE-269
Report tools
Action score
67
This week
Don’t wait for the next maintenance window.
- CVSS
- 37 / 40 · 9.4 / 10
- CISA KEV
- 30 / 30 · Listed
- EPSS
- 0 / 30 · 0.5%
CISA SSVC decision
- Exploitation
- active
- Automatable
- no
- Technical impact
- total
Vulnrichment: CISA's decision-tree inputs.
CNA vs NVD score
- NVD
- —
- CNA · DIVD
- 8.5
- NVD has not scored this yet; the score shown is the CNA’s.
CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:D
The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.
Actively exploited in the wild
CISA added this to its Known Exploited Vulnerabilities catalog on Oct 2, 2026. That signals real attacks, not theory.
Remediation deadline for US federal agencies: Oct 5, 2026.
Get told when this record changes
- In CISA KEV: exploitation in the wild confirmed
- Weaponized exploit exists
- A fix has been released
If any of these changes, we'll tell you in the daily email digest.
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Noroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
| Vendor | Product | CPE |
|---|---|---|
| zammad | zammad | cpe:2.3:a:zammad:zammad |
| docker | docker | cpe:2.3:a:docker:docker |
| linux | linux kernel | cpe:2.3:o:linux:linux_kernel |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- zammad zammadbefore 7.2.2
Versions reported by the vendor
Affected version ranges reported by the assigning authority (DIVD). Independent of NVD's CPE analysis and usually ahead of it.
Zammad GmbH Zammad
- 1.5.0 and later · before 7.2.2affected · semver
- before 1.5.0unknown · semver
- 7.2.2 and laternot affected · semver
Same product
zammad: all recordsOther highest-scoring records for the same primary product.
- CVE-2026-102489Undisclosed RCE in Zammad v6.3 and higherKEV67This week
- CVE-2021-42090An issue was discovered in Zammad before 4.1.1.40Plan
- CVE-2021-42094An issue was discovered in Zammad before 4.1.1.40Plan
Published before and after this one in the same product
- ← EarlierCVE-2026-84460Sep 25, 2026 · Zammad: Missing Authorization in TagsController#list Allows Cross-Object Tag Enumeration21Monitor
- ← EarlierCVE-2026-84463Sep 25, 2026 · Zammad: Stored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute25Monitor
- ← EarlierCVE-2026-84465Sep 25, 2026 · Zammad: S/MIME signature verification allows forged sender impersonation28Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
| Product / package | Fixed version | Source |
|---|---|---|
| Zammad GmbH Zammad | 7.2.2 | Vendor (CNA) |
Exploit status
Weaponized
A ready exploit tool or active in-the-wild use is known for this vulnerability. This should be your top priority.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
- Published
- Fix recordedsame day
- CISA KEV+1 d
- TodayOct 21, 2026+20 d
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
- Earth Grob (Merlon Security)finder
- Luke Paris (Merlon Security)finder
- Tijmen van der Spijk (Merlon Security)finder
- Zohar Cochavi (Merlon Security)finder
- Alje Woltjer (Merlon Security)finder
- Mischa Rick van Geelen (DIVD)finder
- Ralph Horn (DIVD)finder
- Max van der Horst (DIVD)finder
- Victor Pasman (DIVD)analyst
- Frank Breedijk (DIVD)analyst
- Zammadremediation developer
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
- CVE-2026-567335 days apartZammad: Incorrect Authorization and Improper Privilege Management34Monitor
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
The product’s vendor appears in a public program. Matched by name; verify the scope text in the program.
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- No account or password is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- Integrity
- Availability
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- None
- User interaction
- P
- Scope
- X
Weakness class (CWE)
CWE-269 · Improper Privilege ManagementCVSS vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:X
nvd-secondary
Root cause
To simplify setup, a service account is granted broad, cluster-wide permissions. The principle of least privilege is skipped during installation.
The bug in code
The whole CWE-269 classA representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.
Vulnerable
kind: ClusterRolerules: - apiGroups: ["*"] resources: ["*"] verbs: ["*"]Fixed
kind: Rolemetadata: namespace: lodos-systemrules: - apiGroups: ["apps"] resources: ["deployments"] verbs: ["get", "list", "update"]Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Change log
- SSVC exploitationnone → active
- Exploit maturitynone → weaponized
- KEV✗ → ✓
- SSVC exploitation— → none
- Exploit maturity— → none
- Fix✗ → ✓
- CVSS8.5 → 9.4
- Severityhigh → critical
For records you follow, these changes also arrive as notifications. →
References
Show all references (4 more)Show less
Vendor advisories and official records. Exploit/PoC links are deliberately left out.