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CVE.org (no NVD analysis yet)· CNA GitHub_M

CVE-2026-102345: Zammad: Stored XSS in ticket article rendering in the new Vue-based interface

MediumCVSS 5.1 · v4.0—No exploit Fix available

Noroxi assessment

Priority: Monitor (action score 20/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.24% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. No special conditions are required; it is repeatable.
  • Fixed version: zammad zammad 7.1.2.

Low priority for now. Upgrade to zammad zammad 7.1.2 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the new Vue-based ticket interface can render ticket article content without the expected output encoding. An authenticated user can store markup in an article that is interpreted when another user views the ticket, enabling stored cross-site scripting. The default Content Security Policy limits practical impact, and the classic REST/CoffeeScript interface is not affected. This issue is fixed in version 7.1.2.

Published
Nov 4, 2026
Updated
Nov 9, 2026
EPSS
0.2% · 15th percentile

Report tools

JSON

Action score

20

Monitor

Low priority for now.

CVSS
20 / 40 · 5.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.2%

CISA SSVC decision

Exploitation
none
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
—
CNA · GitHub_M
5.1
NVD has not scored this yet; the score shown is the CNA’s.

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2026-102345

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

—

Limit the impact of XSS

This is a cross-site scripting (XSS) vulnerability. A well-configured Content-Security-Policy doesn't fix it, but greatly reduces its impact. Check your site's CSP and other security headers for free.

Check security headers

Versions reported by the vendor

Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.

  • zammad zammad

    • < 7.1.2affected

Other highest-scoring records for the same primary product.

  • CVE-2026-102489Undisclosed RCE in Zammad v6.3 and higherKEV
    82Now
  • CVE-2026-102490Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM packageKEV
    70This week
  • CVE-2021-42090An issue was discovered in Zammad before 4.1.1.
    40Plan

Published before and after this one in the same product

  • ← EarlierCVE-2026-84460Sep 25, 2026 · Zammad: Missing Authorization in TagsController#list Allows Cross-Object Tag Enumeration
    21Monitor
  • ← EarlierCVE-2026-84463Sep 25, 2026 · Zammad: Stored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute
    25Monitor
  • ← EarlierCVE-2026-84465Sep 25, 2026 · Zammad: S/MIME signature verification allows forged sender impersonation
    28Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
zammad zammad7.1.2 · descriptionVendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. Published
  2. Fix recordedsame day
  3. TodayNov 12, 2026+8 d
EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2026-5673140 days apartZammad: Cross-Site Scripting in Ticket Notifications
    33Monitor
  • CVE-2026-8446340 days apartZammad: Stored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute
    25Monitor

Not on record for this CVE: researcher credit · public bounty program.

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • A low-privileged account is enough.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
Integrity
Availability
Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
P
Scope
X

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

nvd-secondary

Root cause

User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
commentEl.innerHTML = comment.body;

Fixed

ts
commentEl.textContent = comment.body;

Change log

  1. SSVC exploitation— → none
  2. Exploit maturity— → none
  3. Fix✗ → ✓

For records you follow, these changes also arrive as notifications. →

References

Show all references (1 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

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