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CVE-2026-40565· NVD / CVE Program· CNA GitHub_M

FreeScout has Stored XSS / CSS Injection via linkify() — Unescaped URL in Anchor href

Noroxi assessment

Priority: Monitor (action score 24/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.32% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. No account or password is required. A user must open a link or visit a page. No special conditions are required; it is repeatable.
  • No fixed version is recorded, but the references include a patch (commit or PR) link.

Low priority for now. See the fix and affected versions sections below.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify() function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters (") in the URL. HTMLPurifier (called first via getCleanBody()) preserves literal " characters in text nodes. linkify() then wraps URLs including those " chars inside an unescaped href="..." attribute, breaking out of the href and injecting arbitrary HTML attributes. Version 1.8.213 fixes the issue.

MediumCVSS 6.1 · v3.1—No exploit No fix recorded
Published
Apr 21, 2026
Updated
Jun 17, 2026
EPSS
0.3% · 24th percentile

Report tools

JSON

Action score

24

Monitor

Low priority for now.

CVSS
24 / 40 · 6.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.3%

CISA SSVC decision

Exploitation
proof of concept
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
—
CNA · GitHub_M
6.1
NVD has not scored this yet; the score shown is the CNA’s.

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • No fixed version yet

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2026-40565

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
freescoutfreescout

Limit the impact of XSS

This is a cross-site scripting (XSS) vulnerability. A well-configured Content-Security-Policy doesn't fix it, but greatly reduces its impact. Check your site's CSP and other security headers for free.

Check security headers

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • freescout freescoutbefore 1.8.213

Versions reported by the vendor

Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.

  • freescout-help-desk freescout

    • < 1.8.213affected

Same product

freescout: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-28289FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution
    60This week
  • CVE-2026-27636FreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache
    40Plan
  • CVE-2026-27637FreeScout's Predictable Authentication Token Enables Account Takeover
    39Monitor

Published before and after this one in the same product

  • ← EarlierCVE-2026-40496Apr 20, 2026 · FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force
    35Monitor
  • ← EarlierCVE-2026-40497Apr 20, 2026 · FreeScout Vulnerable to CSS Injection via Stored Style Tag in Mailbox Signature (CSRF Token Exfiltration)
    32Monitor
  • ← EarlierCVE-2026-40498Apr 21, 2026 · FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
    35Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2026-3275433 days apartFreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
    37Monitor
  • CVE-2026-404971 days apartFreeScout Vulnerable to CSS Injection via Stored Style Tag in Mailbox Signature (CSRF Token Exfiltration)
    32Monitor
  • CVE-2025-48483326 days apartFreeScout Stored XSS leads to CSRF
    25Monitor
  • CVE-2025-48485326 days apartFreeScout Vulnerable to Stored XSS
    24Monitor
  • CVE-2025-48486326 days apartFreeScout Vulnerable to Stored XSS
    24Monitor
  • CVE-2025-48487326 days apartFreeScout Vulnerable to Stored XSS
    24Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
low · data or configuration can be modified
Availability
none

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
Required
Scope
Changed
Confidentiality impact
Low
Integrity impact
Low
Availability impact
None

Weakness class (CWE)

CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

nvd-secondary

Root cause

User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

The bug in code

The whole CWE-79 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
commentEl.innerHTML = comment.body;

Fixed

ts
commentEl.textContent = comment.body;

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Show all references (2 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records