Skip to content
Noroxi
NVD / CVE Program· CNA GitHub_M

CVE-2026-32754: FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})

Noroxi assessment

Priority: Monitor (action score 37/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.56% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. No account or password is required. A user must open a link or visit a page. No special conditions are required; it is repeatable.
  • Fixed version: freescout-help-desk freescout 1.8.209.

Low priority for now. Upgrade to freescout-help-desk freescout 1.8.209 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

CriticalCVSS 9.3 · v3.1—No exploit Fix available
Published
Mar 19, 2026
Updated
Jun 17, 2026
EPSS
0.5% · 46th percentile

Report tools

JSON

Action score

37

Monitor

Low priority for now.

CVSS
37 / 40 · 9.3 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.5%

CISA SSVC decision

Exploitation
proof of concept
Automatable
no
Technical impact
total

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
9.3
CNA · GitHub_M
9.3
agree

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2026-32754

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

One daily email digest (06:00 UTC); connect a webhook for KEV listings and weaponized exploits instantly.

Your free account also gets you

Running WordPress? Scan your site free with WP Lens

  • Stack alerts: add the products and versions you run, get the new CVEs that affect them
  • Uptime monitoring: 1 site, instant email when it goes down
  • Add your domain: subdomains and takeover risk scanned every week (1 domain)
  • 10 scans an hour on the security tools (3 a day without an account), an API key and MCP
  • All your scans in one panel: findings, what changed in the last scan, a report per domain or per client (PDF, share link)
All free tools

Sign up with email · Have an account? Sign in

Free account, no card. Unfollow any time.

Don't want an account? Get "Exploited this week" by email every MondayDon't want an account? RSS feed for freescout records

Running WordPress? Scan your site free with WP Lens

Is your version affected? Check it

Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

We use this product, ask for help

Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
freescoutfreescout

Limit the impact of XSS

This is a cross-site scripting (XSS) vulnerability. A well-configured Content-Security-Policy doesn't fix it, but greatly reduces its impact. Check your site's CSP and other security headers for free.

Check security headers

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • freescout freescoutbefore 1.8.209

Versions reported by the vendor

Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.

  • freescout-help-desk freescout

    • < 1.8.209affected

Same product

freescout: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-28289FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution
    60This week
  • CVE-2026-27636FreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache
    40Plan
  • CVE-2026-27637FreeScout's Predictable Authentication Token Enables Account Takeover
    39Monitor

Published before and after this one in the same product

  • ← EarlierCVE-2026-32752Mar 19, 2026 · FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages
    32Monitor
  • ← EarlierCVE-2026-32753Mar 19, 2026 · FreeScout: Stored XSS through SVG file upload with filter bypass
    34Monitor
  • Later →CVE-2026-34442Mar 31, 2026 · FreeScout: Host Header Injection Leading to External Resource Loading and Open Redirect in FreeScout
    24Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
freescout-help-desk freescout1.8.209 · descriptionVendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

No history yet (it accumulates with the daily EPSS job).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2026-4049732 days apartFreeScout Vulnerable to CSS Injection via Stored Style Tag in Mailbox Signature (CSRF Token Exfiltration)
    32Monitor
  • CVE-2025-48483293 days apartFreeScout Stored XSS leads to CSRF
    25Monitor
  • CVE-2026-4056533 days apartFreeScout has Stored XSS / CSS Injection via linkify() — Unescaped URL in Anchor href
    24Monitor
  • CVE-2025-48485293 days apartFreeScout Vulnerable to Stored XSS
    24Monitor
  • CVE-2025-48486293 days apartFreeScout Vulnerable to Stored XSS
    24Monitor
  • CVE-2025-48487293 days apartFreeScout Vulnerable to Stored XSS
    24Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
none

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
Required
Scope
Changed
Confidentiality impact
High
Integrity impact
High
Availability impact
None

Weakness class (CWE)

CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N

nvd-primary

Root cause

User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

The bug in code

The whole CWE-79 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
commentEl.innerHTML = comment.body;

Fixed

ts
commentEl.textContent = comment.body;

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Change log

  1. Fix✗ → ✓

For records you follow, these changes also arrive as notifications. →

References

Show all references (1 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records