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NVD / CVE Program· CNA mitre

CVE-2022-40817: Zammad 5.2.1 has a fine-grained permission model that allows to configure read-only access to tickets.

MediumCVSS 4.3 · v3.1—No exploit Fix available

Noroxi assessment

Priority: Monitor (action score 17/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.49% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. No user action is required. No special conditions are required; it is repeatable.
  • Fixed version: n/a n/a 5.2.2.

Low priority for now. Upgrade to n/a n/a 5.2.2 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

Zammad 5.2.1 has a fine-grained permission model that allows to configure read-only access to tickets. However, agents were still wrongly able to perform some operations on such tickets, like adding and removing links, tags. and related answers. This issue has been fixed in 5.2.2.

Published
Sep 27, 2022
Updated
Jun 17, 2026
EPSS
0.4% · 42th percentile

Report tools

JSON

Action score

17

Monitor

Low priority for now.

CVSS
17 / 40 · 4.3 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.4%

CISA SSVC decision

Exploitation
none
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2022-40817

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
zammadzammad

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • zammad zammad5.2.0 and later · before 5.2.2

Same product

zammad: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-102489Undisclosed RCE in Zammad v6.3 and higherKEV
    82Now
  • CVE-2026-102490Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM packageKEV
    70This week
  • CVE-2021-42090An issue was discovered in Zammad before 4.1.1.
    40Plan

Published before and after this one in the same product

  • ← EarlierCVE-2022-35490Aug 8, 2022 · Zammad 5.2.0 is vulnerable to privilege escalation.
    39Monitor
  • ← EarlierCVE-2022-40816Sep 27, 2022 · Zammad 5.2.1 is vulnerable to Incorrect Access Control.
    26Monitor
  • Later →CVE-2022-48021Feb 2, 2023 · A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate privileges via a crafted message sent to the server.
    39Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
n/a n/a5.2.2 · descriptionVendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

Not on record for this CVE: EPSS history · patch commit or PR link · researcher credit · variant or chain candidate · public bounty program.

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • A low-privileged account is enough.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
none
Integrity
low · data or configuration can be modified
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
None
Scope
Unchanged
Confidentiality impact
None
Integrity impact
Low
Availability impact
None

Weakness class (CWE)

CWE-732 · Incorrect Permission Assignment for Critical Resource

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

nvd-primary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records