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NVD / CVE Program· CNA mitre

CVE-2018-1000154: Zammad GmbH Zammad version 2.3.0 and earlier contains a Improper Neutralization of Script-Related HTML Tags in a Web Page (CWE-80) vulnerabi

Noroxi assessment

Priority: Monitor (action score 24/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 1.5% (FIRST EPSS); higher than 74.8% of all records.
  • Anyone who can reach it over the internet can trigger it. No account or password is required. A user must open a link or visit a page. No special conditions are required; it is repeatable.
  • Fixed version: n/a n/a 2.3.1.

Low priority for now. Upgrade to n/a n/a 2.3.1 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

Zammad GmbH Zammad version 2.3.0 and earlier contains a Improper Neutralization of Script-Related HTML Tags in a Web Page (CWE-80) vulnerability in the subject of emails which are not html quoted in certain cases. This can result in the embedding and execution of java script code on users browser. This attack appear to be exploitable via the victim openning a ticket. This vulnerability appears to have been fixed in 2.3.1, 2.2.2 and 2.1.3.

MediumCVSS 6.1 · v3.0—No exploit Fix available
Published
Apr 5, 2018
Updated
Jun 16, 2026
EPSS
1.5% · 74th percentile

Report tools

JSON

Action score

24

Monitor

Low priority for now.

CVSS
24 / 40 · 6.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 1.5%

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

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When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
zammadzammad

Limit the impact of XSS

This is a cross-site scripting (XSS) vulnerability. A well-configured Content-Security-Policy doesn't fix it, but greatly reduces its impact. Check your site's CSP and other security headers for free.

Check security headers

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • zammad zammadup to 2.3.0 inclusive

Same product

zammad: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-102489Undisclosed RCE in Zammad v6.3 and higherKEV
    68This week
  • CVE-2026-102490Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM packageKEV
    67This week
  • CVE-2021-42090An issue was discovered in Zammad before 4.1.1.
    40Plan

Published before and after this one in the same product

  • ← EarlierCVE-2017-6080Mar 13, 2017 · An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1, caused by lack of a protection mechanism involvi
    39Monitor
  • ← EarlierCVE-2017-6081Mar 13, 2017 · A CSRF issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1.
    35Monitor
  • Later →CVE-2019-1010018Jul 16, 2019 · Zammad GmbH Zammad 2.3.0 and earlier is affected by: Cross Site Scripting (XSS) - CWE-80.
    24Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
n/a n/a2.3.1 · descriptionVendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
low · data or configuration can be modified
Availability
none

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
Required
Scope
Changed
Confidentiality impact
Low
Integrity impact
Low
Availability impact
None

Weakness class (CWE)

CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSS vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

nvd-primary

Root cause

User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

The bug in code

The whole CWE-79 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
commentEl.innerHTML = comment.body;

Fixed

ts
commentEl.textContent = comment.body;

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Change log

  1. Fix✗ → ✓

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References

Show all references (2 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records