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CVE-2018-0728· NVD / CVE Program· CNA qnap

This improper access control vulnerability in Helpdesk allows attackers to access the system logs.

This improper access control vulnerability in Helpdesk allows attackers to access the system logs. To fix the vulnerability, QNAP recommend updating QTS and Helpdesk to their latest versions.

HighCVSS 7.5 · v3.1—No exploit No fix recorded
Published
Dec 4, 2019
Updated
Jun 16, 2026
EPSS
1.3% · 69th percentile
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Report tools

JSON

Action score

30

Monitor

Low priority for now.

CVSS
30 / 40 · 7.5 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 1.3%

Affected systems

VendorProduct
qnaphelpdesk
qnapqts

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • qnap helpdeskbefore 3.0.0

Versions reported by the vendor

Affected version ranges reported by the assigning authority (qnap). Independent of NVD's CPE analysis and usually ahead of it.

  • n/a QNAP NAS devices

    • All QTS versions: Helpdesk before version 3.0.0affected

Same product

qnap: all records

Other highest-scoring records for the same primary product.

  • CVE-2020-2506improper access control vulnerability in HelpdeskKEV
    70This week
  • CVE-2020-2507command injection vulnerability in Helpdesk
    40Plan
  • CVE-2018-0714Command injection vulnerability in Helpdesk versions 1.1.21 and earlier in QNAP QTS 4.2.6 build 20180531, QTS 4.3.3 build 20180528, QTS 4.3.
    40Plan
  • CVE-2021-28814Improper Access Control Vulnerability in Helpdesk
    35Monitor
  • CVE-2024-50394An improper certificate validation vulnerability has been reported to affect Helpdesk.
    30Monitor
  • CVE-2018-19948The vulnerability have been reported to affect earlier versions of Helpdesk.
    26Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
none
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
None
Availability impact
None

Weakness class (CWE)

CWE-269 · Improper Privilege Management

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

nvd-primary

Root cause

To simplify setup, a service account is granted broad, cluster-wide permissions. The principle of least privilege is skipped during installation.

The bug in code

The whole CWE-269 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

yaml
kind: ClusterRolerules:  - apiGroups: ["*"]    resources: ["*"]    verbs: ["*"]

Fixed

yaml
kind: Rolemetadata:  namespace: lodos-systemrules:  - apiGroups: ["apps"]    resources: ["deployments"]    verbs: ["get", "list", "update"]

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

We use this product, ask for help

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records