The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remo
The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.
- Published
- Jul 3, 2017
- Updated
- Jun 16, 2026
- EPSS
- 2.8% · 86th percentile
- CWE
- CWE-20
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Report tools
Action score
36
Monitor
Low priority for now.
- CVSS
- 35 / 40 · 8.8 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 1 / 30 · 2.8%
Affected systems
| Vendor | Product | CPE |
|---|---|---|
| bestpractical | request tracker | cpe:2.3:a:bestpractical:request_tracker |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- bestpractical request tracker4.0.0
- bestpractical request tracker4.0.1
- bestpractical request tracker4.0.10
- bestpractical request tracker4.0.11
- bestpractical request tracker4.0.12
- bestpractical request tracker4.0.13
- bestpractical request tracker4.0.14
- bestpractical request tracker4.0.15
- bestpractical request tracker4.0.16
- bestpractical request tracker4.0.17
- bestpractical request tracker4.0.18
- bestpractical request tracker4.0.19
- bestpractical request tracker4.0.2
- bestpractical request tracker4.0.20
- bestpractical request tracker4.0.21
- bestpractical request tracker4.0.22
- bestpractical request tracker4.0.23
- bestpractical request tracker4.0.24
- bestpractical request tracker4.0.3
- bestpractical request tracker4.0.4
Package-level exposure
OSV and GitHub Advisory data: ecosystem, package and range. SBOM matching uses this table.
| Ecosystem | Package | Affected range | Fix |
|---|---|---|---|
| Debian:12 | request-tracker4 | before 4.4.1-4 | 4.4.1-4 |
| Debian:7 | request-tracker4 | before 4.0.7-5+deb7u5 | 4.0.7-5+deb7u5 |
| Debian:8 | request-tracker4 | before 4.2.8-3+deb8u2 | 4.2.8-3+deb8u2 |
| Debian:9 | request-tracker4 | before 4.4.1-3+deb9u1 | 4.4.1-3+deb9u1 |
Same product
bestpractical: all recordsOther highest-scoring records for the same primary product.
- CVE-2026-44231RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint36Monitor
- CVE-2017-5943Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 allows remote attackers to obtain sensitive information 35Monitor
- CVE-2021-38562Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a 31Monitor
- CVE-2018-18898The email-ingestion feature in Best Practical Request Tracker 4.1.13 through 4.4 allows denial of service by remote attackers via an algorit31Monitor
- CVE-2013-3525SQL injection vulnerability in Approvals/ in Request Tracker (RT) 4.0.10 and earlier allows remote attackers to execute arbitrary SQL comman31Monitor
- CVE-2023-45024Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.30Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
| Product / package | Fixed version | Source |
|---|---|---|
| debian:request-tracker4 | 4.4.1-4 · Debian:12 | Package registry (OSV) |
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- A low-privileged account is enough.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- high · data can be read
- Integrity
- high · data or configuration can be modified
- Availability
- high · the service can be disrupted
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- High
- Availability impact
- High
Weakness class (CWE)
CWE-20 · Improper Input ValidationCVSS vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
nvd-primary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Attack patterns (CAPEC)
- Buffer Overflow via Environment VariablesCAPEC-10likelihood: High · High
- Server Side Include (SSI) InjectionCAPEC-101likelihood: High · High
- Cross Zone ScriptingCAPEC-104likelihood: Medium · High
- Command Line Execution through SQL InjectionCAPEC-108likelihood: Low · Very High
- Object Relational Mapping InjectionCAPEC-109likelihood: Low · High
- SQL Injection through SOAP Parameter TamperingCAPEC-110likelihood: High · Very High
- Double EncodingCAPEC-120likelihood: Low · Medium
- Subverting Environment Variable ValuesCAPEC-13likelihood: High · Very High
ATT&CK techniques
- Obfuscated Files or InformationT1027
- Masquerading: Invalid Code SignatureT1036.001
- Steal Web Session CookieT1539
- Subvert Trust Controls: Code SigningT1553.002
- Impair Defenses:Impair Command History LoggingT1562.003
- Hijack Execution Flow:Dynamic Linker HijackingT1574.006
- Hijack Execution Flow:Path Interception by PATH Environment VariableT1574.007
Noroxi analysis
No Noroxi analysis for this record yet
We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.
We use this product, ask for helpChange log
- Fix✗ → ✓
For records you follow, these changes also arrive as notifications. →
References
- www.debian.org/security/2017/dsa-3882
- www.securityfocus.com/bid/99381
- forum.bestpractical.com/t/security-vulnerabilities-in-rt-2017-06-15/32016
Vendor advisories and official records. Exploit/PoC links are deliberately left out.