The email-ingestion feature in Best Practical Request Tracker 4.1.13 through 4.4 allows denial of service by remote attackers via an algorit
Noroxi assessment
Priority: Monitor (action score 31/100)
- The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
- Probability of exploitation in the next 30 days: 2.3% (FIRST EPSS); higher than 83.4% of all records.
- Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. No special conditions are required; it is repeatable.
- Fixed version: perl-email-address-list (Alpine:v3.10) 0.06-r0; libemail-address-list-perl (Debian:12) 0.06-1; libemail-address-list-perl (Debian:8) 0.05-1+deb8u1.
Low priority for now. Upgrade to perl-email-address-list (Alpine:v3.10) 0.06-r0; libemail-address-list-perl (Debian:12) 0.06-1; libemail-address-list-perl (Debian:8) 0.05-1+deb8u1 or later.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · FIRST EPSS
The email-ingestion feature in Best Practical Request Tracker 4.1.13 through 4.4 allows denial of service by remote attackers via an algorithmic complexity attack on email address parsing.
- Published
- Mar 21, 2019
- Updated
- Jun 16, 2026
- EPSS
- 2.3% · 83th percentile
- CWE
- CWE-400
Report tools
Action score
31
Monitor
Low priority for now.
- CVSS
- 30 / 40 · 7.5 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 1 / 30 · 2.3%
Get told when this record changes
- Not in KEV: no record of exploitation in the wild
- No public exploit code on record
- A fix has been released
If any of these changes, we'll tell you in the daily email digest.
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Noroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
| Vendor | Product | CPE |
|---|---|---|
| bestpractical | request tracker | cpe:2.3:a:bestpractical:request_tracker |
| fedoraproject | fedora | cpe:2.3:o:fedoraproject:fedora |
| canonical | ubuntu linux | cpe:2.3:o:canonical:ubuntu_linux |
| debian | debian linux | cpe:2.3:o:debian:debian_linux |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- bestpractical request tracker4.1.13 and later · up to 4.4.0 inclusive
- canonical ubuntu linux16.04
- canonical ubuntu linux18.04
- debian debian linux10.0
- debian debian linux8.0
- fedoraproject fedora28
- fedoraproject fedora29
Package-level exposure
OSV and GitHub Advisory data: ecosystem, package and range. SBOM matching uses this table.
| Ecosystem | Package | Affected range | Fix |
|---|---|---|---|
| Alpine:v3.10 | perl-email-address-list | before 0.06-r0 | 0.06-r0 |
| Debian:12 | libemail-address-list-perl | before 0.06-1 | 0.06-1 |
| Debian:8 | libemail-address-list-perl | before 0.05-1+deb8u1 | 0.05-1+deb8u1 |
Same product
bestpractical: all recordsOther highest-scoring records for the same primary product.
- CVE-2026-44231RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint36Monitor
- CVE-2017-5944The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remo36Monitor
- CVE-2017-5943Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 allows remote attackers to obtain sensitive information 35Monitor
Published before and after this one in the same product
- ← EarlierCVE-2016-6127Jul 3, 2017 · Cross-site scripting (XSS) vulnerability in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2, when the Al24Monitor
- ← EarlierCVE-2017-5361Jul 3, 2017 · Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 does not use a constant-time comparison algorithm for se23Monitor
- Later →CVE-2021-38562Oct 18, 2021 · Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a 31Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
| Product / package | Fixed version | Source |
|---|---|---|
| alpine:perl-email-address-list | 0.06-r0 · Alpine:v3.10 | Package registry (OSV) |
| debian:libemail-address-list-perl | 0.06-1 · Debian:12 | Package registry (OSV) |
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- No account or password is required.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- none
- Integrity
- none
- Availability
- high · the service can be disrupted
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- None
- Integrity impact
- None
- Availability impact
- High
Weakness class (CWE)
CWE-400 · Uncontrolled Resource ConsumptionCVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
nvd-primary
Root cause
Code that parses nested structures sets no depth or size limit. A small input can turn into a disproportionate processing load.
The bug in code
The whole CWE-400 classA representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.
Vulnerable
function expand(node) { return node.children.map(expand);}Fixed
const MAX_DEPTH = 32;function expand(node, depth = 0) { if (depth > MAX_DEPTH) throw new Error("too deep"); return node.children.map((c) => expand(c, depth + 1));}Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Change log
- Fix✗ → ✓
For records you follow, these changes also arrive as notifications. →
References
Show all references (4 more)Show less
- lists.debian.org/debian-lts-announce/2020/02/msg00009.html
- lists.fedoraproject.org/archives/list/package-announce%40lists.fedoraproject.org/message/CPJVDT77ZPRU5Z2BEMZM7EBY6WZHUATZ/
- lists.fedoraproject.org/archives/list/package-announce%40lists.fedoraproject.org/message/YR46PPHBEM76DNN4DEQMAYIKLCO3TQU2/
- usn.ubuntu.com/4517-1/
Vendor advisories and official records. Exploit/PoC links are deliberately left out.