Multiple cross-site scripting (XSS) vulnerabilities in ManageEngine ServiceDesk Plus 8.1 allow remote attackers to inject arbitrary web scri
Multiple cross-site scripting (XSS) vulnerabilities in ManageEngine ServiceDesk Plus 8.1 allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a SCRIPT element, (2) a crafted Cascading Style Sheets (CSS) expression property, (3) a CSS expression property in the STYLE attribute of an arbitrary element, or (4) a crafted SRC attribute of an IFRAME element, or an e-mail message subject with (5) a SCRIPT element, (6) a CSS expression property in the STYLE attribute of an arbitrary element, (7) a crafted SRC attribute of an IFRAME element, (8) a crafted CONTENT attribute of an HTTP-EQUIV="refresh" META element, or (9) a data: URL in the CONTENT attribute of an HTTP-EQUIV="refresh" META element.
- Published
- Aug 12, 2012
- Updated
- Jun 16, 2026
- EPSS
- 1.4% · 70th percentile
- CWE
- CWE-79
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Report tools
Action score
17
Monitor
Low priority for now.
- CVSS
- 17 / 40 · 4.3 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 1.4%
Affected systems
| Vendor | Product | CPE |
|---|---|---|
| manageengine | servicedesk plus | cpe:2.3:a:manageengine:servicedesk_plus |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- manageengine servicedesk plus8.1
Same product
manageengine: all recordsOther highest-scoring records for the same primary product.
- CVE-2014-5301Directory traversal vulnerability in ServiceDesk Plus MSP v5 to v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.9; IT360 v8 to 59Plan
- CVE-2014-5302Directory traversal vulnerability in ServiceDesk Plus and Plus MSP v5 through v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.938Monitor
- CVE-2011-2757Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read 32Monitor
- CVE-2011-2755Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read29Monitor
- CVE-2008-1299Cross-site scripting (XSS) vulnerability in SolutionSearch.do in ManageEngine ServiceDesk Plus 7.0.0 Build 7011 for Windows allows remote at24Monitor
- CVE-2011-2756FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 does not require authentication, which allows remote attackers to re21Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
Proof of concept available
A public proof of concept or detection signature exists. Exploit knowledge is out there; don't delay patching.
Evidence
- Exploit-DB entry ×1
Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.
| Source | Kind | Date |
|---|---|---|
| Exploit-DB entry | webapps | 2012-08-08 |
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
- First PoC-5 d
- Published
- TodaySep 30, 2026+5161 d
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
If successful
- Confidentiality
- none
- Integrity
- P · data or configuration can be modified
- Availability
- none
- Attack complexity
- M
- Confidentiality impact
- None
- Integrity impact
- P
- Availability impact
- None
Weakness class (CWE)
CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')CVSS vector
AV:N/AC:M/Au:N/C:N/I:P/A:N
nvd-primary
Root cause
User content is inserted into the page as HTML. The browser interprets the content as code rather than data.
The bug in code
The whole CWE-79 classA representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.
Vulnerable
commentEl.innerHTML = comment.body;Fixed
commentEl.textContent = comment.body;Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Attack patterns (CAPEC)
ATT&CK techniques
—
Noroxi analysis
No Noroxi analysis for this record yet
We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.
We use this product, ask for helpChange log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.