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CVE-2012-2585· NVD / CVE Program· CNA certcc

Multiple cross-site scripting (XSS) vulnerabilities in ManageEngine ServiceDesk Plus 8.1 allow remote attackers to inject arbitrary web scri

Multiple cross-site scripting (XSS) vulnerabilities in ManageEngine ServiceDesk Plus 8.1 allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a SCRIPT element, (2) a crafted Cascading Style Sheets (CSS) expression property, (3) a CSS expression property in the STYLE attribute of an arbitrary element, or (4) a crafted SRC attribute of an IFRAME element, or an e-mail message subject with (5) a SCRIPT element, (6) a CSS expression property in the STYLE attribute of an arbitrary element, (7) a crafted SRC attribute of an IFRAME element, (8) a crafted CONTENT attribute of an HTTP-EQUIV="refresh" META element, or (9) a data: URL in the CONTENT attribute of an HTTP-EQUIV="refresh" META element.

MediumCVSS 4.3 · v2.0—Proof of concept No fix recorded
Published
Aug 12, 2012
Updated
Jun 16, 2026
EPSS
1.4% · 70th percentile
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Report tools

JSON

Action score

17

Monitor

Low priority for now.

CVSS
17 / 40 · 4.3 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 1.4%

Affected systems

VendorProduct
manageengineservicedesk plus

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • manageengine servicedesk plus8.1

Other highest-scoring records for the same primary product.

  • CVE-2014-5301Directory traversal vulnerability in ServiceDesk Plus MSP v5 to v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.9; IT360 v8 to
    59Plan
  • CVE-2014-5302Directory traversal vulnerability in ServiceDesk Plus and Plus MSP v5 through v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.9
    38Monitor
  • CVE-2011-2757Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read
    32Monitor
  • CVE-2011-2755Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read
    29Monitor
  • CVE-2008-1299Cross-site scripting (XSS) vulnerability in SolutionSearch.do in ManageEngine ServiceDesk Plus 7.0.0 Build 7011 for Windows allows remote at
    24Monitor
  • CVE-2011-2756FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 does not require authentication, which allows remote attackers to re
    21Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

Proof of concept available

A public proof of concept or detection signature exists. Exploit knowledge is out there; don't delay patching.

Evidence

  • Exploit-DB entry ×1

Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.

Public exploit evidence
SourceKindDate
Exploit-DB entrywebapps2012-08-08

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. First PoC-5 d
  2. Published
  3. TodaySep 30, 2026+5161 d
EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

    If successful

    Confidentiality
    none
    Integrity
    P · data or configuration can be modified
    Availability
    none
    Attack complexity
    M
    Confidentiality impact
    None
    Integrity impact
    P
    Availability impact
    None

    CVSS vector

    AV:N/AC:M/Au:N/C:N/I:P/A:N

    nvd-primary

    Root cause

    User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

    A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

    Vulnerable

    ts
    commentEl.innerHTML = comment.body;

    Fixed

    ts
    commentEl.textContent = comment.body;

    Noroxi analysis

    No Noroxi analysis for this record yet

    We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

    We use this product, ask for help

    Change log

    No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

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