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CVE-2011-2757· NVD / CVE Program· CNA mitre

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read arbitrary files via a .. (dot dot) in the FILENAME parameter. NOTE: this might overlap the US-CERT VU#543310 issue.

MediumCVSS 5.0 · v2.0—Weaponized No fix recorded
Published
Jul 17, 2011
Updated
Jun 16, 2026
EPSS
39.4% · 99th percentile
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Report tools

JSON

Action score

32

Monitor

Low priority for now.

CVSS
20 / 40 · 5.0 / 10
CISA KEV
0 / 30 · Not listed
EPSS
12 / 30 · 39.4%

Affected systems

VendorProduct
manageengineservicedesk plus

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • manageengine servicedesk plusup to 8.0.0.12 inclusive
  • manageengine servicedesk plus7.0.0
  • manageengine servicedesk plus7.6
  • manageengine servicedesk plus8.0

Same product

manageengine: all records

Other highest-scoring records for the same primary product.

  • CVE-2014-5301Directory traversal vulnerability in ServiceDesk Plus MSP v5 to v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.9; IT360 v8 to
    59Plan
  • CVE-2014-5302Directory traversal vulnerability in ServiceDesk Plus and Plus MSP v5 through v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.9
    38Monitor
  • CVE-2011-2755Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read
    29Monitor
  • CVE-2008-1299Cross-site scripting (XSS) vulnerability in SolutionSearch.do in ManageEngine ServiceDesk Plus 7.0.0 Build 7011 for Windows allows remote at
    24Monitor
  • CVE-2011-2756FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 does not require authentication, which allows remote attackers to re
    21Monitor
  • CVE-2011-1509The encryptPassword function in Login.js in ManageEngine ServiceDesk Plus (SDP) 8012 and earlier uses a Caesar cipher for encryption of pass
    20Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

Weaponized

A ready exploit tool or active in-the-wild use is known for this vulnerability. This should be your top priority.

Evidence

  • Metasploit module ×1
  • Exploit-DB entry ×3

Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.

Public exploit evidence
SourceKindDate
Exploit-DB entrywebapps2011-07-07
Exploit-DB entrywebapps2011-06-23
Exploit-DB entrywebapps2011-06-23
Metasploit moduleauxiliary/scanner/http/servicedesk_plus_traversalManageEngine ServiceDesk Plus Path Traversalauxiliary2015-10-03

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. First PoC-25 d
  2. Published
  3. Metasploit+1538 d
  4. TodaySep 30, 2026+5554 d
EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • No special conditions are required; it is repeatable.

If successful

Confidentiality
P · data can be read
Integrity
none
Availability
none
Attack complexity
Low
Confidentiality impact
P
Integrity impact
None
Availability impact
None

Weakness class (CWE)

CWE-22 · Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

CVSS vector

AV:N/AC:L/Au:N/C:P/I:N/A:N

nvd-primary

Root cause

A user-supplied file name is joined with the allowed directory, but the result is never checked to confirm it is still inside that directory.

The bug in code

The whole CWE-22 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
const file = path.join(ROOT, req.query.name);res.sendFile(file);

Fixed

ts
const file = path.resolve(ROOT, req.query.name);if (!file.startsWith(ROOT + path.sep)) {  return res.sendStatus(400);}res.sendFile(file);

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

We use this product, ask for help

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

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