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CVE-2026-41191· NVD / CVE Program· CNA GitHub_M

FreeScout's signature only mailbox permission allows unauthorized mailbox chat setting changes

Noroxi assessment

Priority: Monitor (action score 28/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.34% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. No user action is required. No special conditions are required; it is repeatable.
  • No fixed version is recorded, but the references include a patch (commit or PR) link.

Low priority for now. See the fix and affected versions sections below.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, `MailboxesController::updateSave()` persists `chat_start_new` outside the allowed-field filter. A user with only the mailbox `sig` permission sees only the signature field in the UI, but can still change the hidden mailbox-wide chat setting via direct POST. Version 1.8.215 fixes the vulnerability.

HighCVSS 7.1 · v3.1—No exploit No fix recorded
Published
Apr 21, 2026
Updated
Jun 17, 2026
EPSS
0.3% · 25th percentile

Report tools

JSON

Action score

28

Monitor

Low priority for now.

CVSS
28 / 40 · 7.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.3%

CISA SSVC decision

Exploitation
none
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
—
CNA · GitHub_M
7.1
NVD has not scored this yet; the score shown is the CNA’s.

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • No fixed version yet

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2026-41191

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

—

Versions reported by the vendor

Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.

  • freescout-help-desk freescout

    • < 1.8.215affected

Same product

freescout-help-desk: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-53595FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL
    38Monitor
  • CVE-2026-41902FreeScout's user invitation hash never expires: permanent unauthenticated account takeover if invite link leaks
    36Monitor
  • CVE-2026-41193FreeScout has Zip Slip path traversal in module installation that allows arbitrary file write leading to RCE
    36Monitor

Published before and after this one in the same product

  • ← EarlierCVE-2026-41189Apr 21, 2026 · FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads
    28Monitor
  • ← EarlierCVE-2026-41190Apr 21, 2026 · FreeScout has assigned-only visibility bypass via save_draft that allows hidden conversation draft injection
    28Monitor
  • Later →CVE-2026-41192Apr 21, 2026 · FreeScout's client-controlled attachment IDs allow deletion of existing conversation attachments
    28Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2026-411890 days apartFreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads
    28Monitor
  • CVE-2026-411900 days apartFreeScout has assigned-only visibility bypass via save_draft that allows hidden conversation draft injection
    28Monitor
  • CVE-2026-4190316 days apartFreeScout IDOR Vulnerability: PERM_EDIT_USERS allows modifying any user's notification subscriptions (incomplete fix of CVE-2025-48472)
    21Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • A low-privileged account is enough.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
high · data or configuration can be modified
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
None
Scope
Unchanged
Confidentiality impact
Low
Integrity impact
High
Availability impact
None

Weakness class (CWE)

CWE-863 · Incorrect Authorization

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

nvd-secondary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

MITRE has no CAPEC/ATT&CK mapping for this CWE.

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Show all references (2 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records