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NVD / CVE Program· CNA GitHub_M

CVE-2026-35584: FreeScout has an Unauthenticated IDOR in Open Tracking Endpoint Allows Cross-Conversation Thread Manipulation and Enumeration

MediumCVSS 6.9 · v4.0—Proof of concept Fix available

Noroxi assessment

Priority: Monitor (action score 27/100)

  • Public proof-of-concept code exists (GitHub); there is no record of exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.31% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. No special conditions are required; it is repeatable.
  • According to CISA the attack is automatable: targets can be found by mass scanning.
  • Fixed version: freescout-help-desk freescout 1.8.212.

Low priority for now. Upgrade to freescout-help-desk freescout 1.8.212 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id. This allows any unauthenticated attacker to mark any thread as read by passing arbitrary IDs, enumerate valid thread IDs via HTTP response codes (200 vs 404), and manipulate opened_at timestamps across conversations (IDOR). This vulnerability is fixed in 1.8.212.

Published
Apr 7, 2026
Updated
Jun 17, 2026
EPSS
0.3% · 24th percentile

Report tools

JSON

Action score

27

Monitor

Low priority for now.

CVSS
27 / 40 · 6.9 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.3%

CISA SSVC decision

Exploitation
proof of concept
Automatable
yes
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
—
CNA · GitHub_M
6.9
NVD has not scored this yet; the score shown is the CNA’s.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • Proof of concept exists, no weaponized module
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2026-35584

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

We use this product, ask for help

Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
freescoutfreescout

Versions reported by the vendor

Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.

  • freescout-help-desk freescout

    • < 1.8.212affected

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • freescout freescoutbefore 1.8.212

Same product

freescout: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-28289FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution
    60This week
  • CVE-2026-27636FreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache
    40Plan
  • CVE-2026-27637FreeScout's Predictable Authentication Token Enables Account Takeover
    39Monitor

Published before and after this one in the same product

  • ← EarlierCVE-2026-34442Mar 31, 2026 · FreeScout: Host Header Injection Leading to External Resource Loading and Open Redirect in FreeScout
    24Monitor
  • ← EarlierCVE-2026-34443Mar 31, 2026 · FreeScout: SSRF protection bypass via broken CIDR check in checkIpByMask()
    27Monitor
  • Later →CVE-2026-39384Apr 7, 2026 · FreeScout Customer Merge Cross-Mailbox Authorization Bypass
    30Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
freescout-help-desk freescout1.8.212 · descriptionVendor (CNA)

Exploit status

Proof of concept available

A public proof of concept or detection signature exists. Exploit knowledge is out there; don't delay patching.

Evidence

  • Proof-of-concept repository on GitHub ×1

Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.

Public exploit evidence
SourceKindDate
Proof-of-concept repository on GitHubstars:02026-04-10

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. Published
  2. First PoC+2 d
  3. TodayNov 13, 2026+220 d

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

  • CVE-2026-2763641 days apartFreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache
    40Plan

Not on record for this CVE: EPSS history · patch commit or PR link · researcher credit · public bounty program.

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
Integrity
Availability
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
X

Weakness class (CWE)

CWE-306 · Missing Authentication for Critical Function

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

nvd-secondary

Root cause

A function added for development or support ships to production without authentication. It often relies on the assumption that it is “only reachable from the internal network.”

The bug in code

The whole CWE-306 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
// Added for the support teamapp.post("/maintenance/reset", resetDevice);

Fixed

ts
if (config.maintenanceEnabled) {  app.post(    "/maintenance/reset",    requireSession, requireRole("admin"), resetDevice  );}

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

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