Skip to content
Noroxi
CVE.org (no NVD analysis yet)· CNA Wordfence

CVE-2026-103768: ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.7 - Unauthenticated Arbitrary File Upload via IMAP Email Attachment

CriticalCVSS 9.8 · v3.1—No exploit No fix recorded

Noroxi assessment

Priority: Monitor (action score 39/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.57% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. No special conditions are required; it is repeatable.
  • According to CISA the attack is automatable: targets can be found by mass scanning.
  • No fixed version is recorded, but the references include a patch (commit or PR) link.
  • Mentioned 1 time in Turkish national cyber security advisories (siberguvenlik.gov.tr).

Low priority for now. See the fix and affected versions sections below.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.

Published
Oct 16, 2026
Updated
Oct 16, 2026
EPSS
0.5% · 48th percentile

Report tools

JSON

Action score

39

Monitor

Low priority for now.

CVSS
39 / 40 · 9.8 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.5%

CISA SSVC decision

Exploitation
none
Automatable
yes
Technical impact
total

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
—
CNA · Wordfence
9.8
NVD has not scored this yet; the score shown is the CNA’s.

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Is ELEX WordPress HelpDesk & Customer Ticketing System on your site?

WP Lens reads your site's plugin, theme and WordPress versions from the outside and matches them to known vulnerabilities. Works without an account.

Follow CVE-2026-103768

Is ELEX WordPress HelpDesk & Customer Ticketing System on your site?

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

One daily email digest (06:00 UTC); connect a webhook for KEV listings and weaponized exploits every 10 minutes on paid plans, on the hour on the free plan.

Your free account also gets you

  • CVE alerts: add the products and versions you run, get the new CVEs that affect them
  • Uptime monitoring: 1 site, instant email when it goes down
  • Add your domain: subdomains and takeover risk scanned every week (1 domain)
  • 10 scans an hour on the security tools, at most 30 a day (3 a day without an account), an API key and MCP
  • All your scans in one panel: findings, what changed in the last scan, a report per domain or per client (PDF, share link)
All free tools

Sign up with email · Have an account? Sign in

Free account, no card. Unfollow any time.

Don't want an account? Get "Exploited this week" by email every MondayDon't want an account? RSS feed for elextensions records
If any of these changes, we'll tell you in the daily email digest.
Is your version affected? Check it

Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

We use this product, ask for help

Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

—

Versions reported by the vendor

Affected version ranges reported by the assigning authority (Wordfence). Independent of NVD's CPE analysis and usually ahead of it.

  • elextensions ELEX WordPress HelpDesk & Customer Ticketing System

    • up to and including 3.3.7affected · semver

Same product

elextensions: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-119077ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.9 - Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter
    39Monitor
  • CVE-2026-114630ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.8 - Unauthenticated Arbitrary File Deletion via 'ticket_attachment_path' Parameter
    36Monitor
  • CVE-2026-48964WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin <= 3.3.6 - SQL Injection vulnerability
    34Monitor

Published before and after this one in the same product

  • ← EarlierCVE-2025-9343Dec 21, 2025 · ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.4 - Unauthenticated Stored Cross-Site Scripting
    28Monitor
  • ← EarlierCVE-2025-14079Feb 5, 2026 · ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update
    21Monitor
  • ← EarlierCVE-2025-68837Feb 20, 2026 · WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin <= 3.3.5 - Broken Access Control vulnerability
    26Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

National notice (Türkiye Cybersecurity Directorate / USOM)

Official security notices citing this record; remediation advice is on the agency's page.

All national notices →

Not on record for this CVE: variant or chain candidate · public bounty program.

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
high · the service can be disrupted
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
High
Availability impact
High

Weakness class (CWE)

CWE-434 · Unrestricted Upload of File with Dangerous Type

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

nvd-secondary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

References

Show all references (2 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records