CVE-2025-26400: SolarWinds Web Help Desk XML External Entity Injection (XXE) Vulnerability
Noroxi assessment
Priority: Monitor (action score 26/100)
- The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
- Probability of exploitation in the next 30 days: 0.31% (FIRST EPSS).
- Anyone who can reach it over the internet can trigger it. A low-privileged account is enough. No user action is required. No special conditions are required; it is repeatable.
- According to the record, no fixed version is available yet.
Low priority for now. Update when a fix is released; follow the vendor's advisory.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · FIRST EPSS
SolarWinds Web Help Desk was reported to be affected by an XML External Entity Injection (XXE) vulnerability that could lead to information disclosure. A valid, low-privilege access is required unless the attacker had access to the local server to modify configuration files.
- Published
- Jul 29, 2025
- Updated
- Jun 17, 2026
- EPSS
- 0.3% · 25th percentile
- CWE
- CWE-611
Report tools
Action score
26
Low priority for now.
- CVSS
- 26 / 40 · 6.5 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 0.3%
CISA SSVC decision
- Exploitation
- none
- Automatable
- no
- Technical impact
- partial
Vulnrichment: CISA's decision-tree inputs.
CNA vs NVD score
- NVD
- 6.5
- CNA · SolarWinds
- 5.3
- 1.2 point gap
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N
The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.
Get told when this record changes
- Not in KEV: no record of exploitation in the wild
- No public exploit code on record
- No fixed version yet
If any of these changes, we'll tell you in the daily email digest.
Is your version affected? Check itNoroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
| Vendor | Product | CPE |
|---|---|---|
| solarwinds | web help desk | cpe:2.3:a:solarwinds:web_help_desk |
Versions reported by the vendor
Affected version ranges reported by the assigning authority (SolarWinds). Independent of NVD's CPE analysis and usually ahead of it.
SolarWinds Web Help Desk
- 12.8.6 and previous versionsaffected
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- solarwinds web help deskbefore 12.8.7
Same product
solarwinds: all recordsOther highest-scoring records for the same primary product.
- CVE-2025-26399SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation VulnerabilityKEV96Now
- CVE-2025-40551SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution VulnerabilityKEV94Now
- CVE-2024-28987SolarWinds Web Help Desk Hardcoded Credential VulnerabilityKEV94Now
Published before and after this one in the same product
- ← EarlierCVE-2024-45709Dec 10, 2024 · SolarWinds Web Help Desk Local File Read Vulnerability22Monitor
- ← EarlierCVE-2024-28989Feb 11, 2025 · SolarWinds Web Help Desk Cryptographic Key Management Vulnerability22Monitor
- Later →CVE-2024-28988Sep 1, 2025 · SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability52Plan
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
- DieuLink, Nhiephon, and chung96vnGCSC Vietnamreporter
Bug bounty scope
The product’s vendor appears in a public program. Matched by name; verify the scope text in the program.
Not on record for this CVE: EPSS history · patch commit or PR link · variant or chain candidate.
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- A low-privileged account is enough.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- high · data can be read
- Integrity
- none
- Availability
- none
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- None
- Availability impact
- None
Weakness class (CWE)
CWE-611 · Improper Restriction of XML External Entity ReferenceCVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
nvd-primary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Attack patterns (CAPEC)
ATT&CK techniques
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Change log (0)
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Show all references (1 more)Show less
Vendor advisories and official records. Exploit/PoC links are deliberately left out.