NVD / CVE Program· CNA cisco

CVE-2025-20358: Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability

Noroxi assessment

Priority: Monitor (action score 39/100)

The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
Probability of exploitation in the next 30 days: 0.92% (FIRST EPSS); higher than 60.5% of all records.
Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. No special conditions are required; it is repeatable.
According to CISA the attack is automatable: targets can be found by mass scanning.
According to the record, no fixed version is available yet.
Mentioned 1 time in Turkish national cyber security advisories (siberguvenlik.gov.tr).

Low priority for now. Update when a fix is released; follow the vendor's advisory.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution. This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.

CriticalCVSS 9.8 · v3.1—No exploit No fix recorded

BDU:2025-14816

Published: Nov 5, 2025
Updated: Oct 18, 2026
EPSS: 0.9% · 60th percentile
CWE: CWE-306

Report tools

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Action score

Monitor

Low priority for now.

CVSS: 39 / 40 · 9.8 / 10
CISA KEV: 0 / 30 · Not listed
EPSS: 0 / 30 · 0.9%

CISA SSVC decision

Exploitation: none
Automatable: yes
Technical impact: total

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD: 9.8
CNA · cisco: 9.4; 0.4 point gap

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

Not in KEV: no record of exploitation in the wild
No public exploit code on record
No fixed version yet

If any of these changes, we'll tell you in the daily email digest.

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

Vendor	Product	CPE
cisco	unified contact center express	cpe:2.3:a:cisco:unified_contact_center_express

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

cisco unified contact center expressbefore 12.5\(1\)_su03_es07
cisco unified contact center express15.0

Versions reported by the vendor

Affected version ranges reported by the assigning authority (cisco). Independent of NVD's CPE analysis and usually ahead of it.

Cisco Cisco Unified Contact Center Express
- 10.5(1)SU1, 10.6(1), 11.6(1), 10.6(1)SU1, 10.6(1)SU3, 11.6(2), 12.0(1), 11.0(1)SU1, 11.5(1)SU1, 10.5(1), 12.5(1), 12.5(1)SU1 … (+28)affected

Same product

cisco: all records

Other highest-scoring records for the same primary product.

CVE-2020-3280Cisco Unified Contact Center Express Remote Code Execution Vulnerability
41Plan
CVE-2018-0403Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthen
40Plan
CVE-2025-20354Cisco Unified Contact Center Express Remote Code Execution Vulnerability
39Monitor

Published before and after this one in the same product

← EarlierCVE-2025-20277Jun 4, 2025 · Cisco Unified Contact Center Express Path Traversal Vulnerability
26Monitor
← EarlierCVE-2025-20279Jun 4, 2025 · Cisco Unifed Contact Center Express Stored Cross-Site Scripting Vulnerability
19Monitor
Later →CVE-2025-20374Nov 5, 2025 · Cisco Unified Contact Center Express Arbitrary File Download Vulnerability
19Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

No history yet (it accumulates with the daily EPSS job).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

—

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

CVE-2025-203750 days apartCisco Unified Contact Center Express Arbitrary File Upload Vulnerability
28Monitor
CVE-2025-203760 days apartCisco Unified Contact Center Express Remote Code Execution Vulnerability
28Monitor
CVE-2025-20276154 days apartCisco Unified Contact Center Express Remote Code Execution Vulnerability
28Monitor
CVE-2025-203740 days apartCisco Unified Contact Center Express Arbitrary File Download Vulnerability
19Monitor

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

National notice (Türkiye Cybersecurity Directorate / USOM)

Official security notices citing this record; remediation advice is on the agency's page.

TR-25-0377 · Nov 6, 2025(Cisco Güvenlik Bildirimi)

All national notices →

Technical details

Attack conditions

Anyone who can reach it over the internet can trigger it.
No account or password is required.
No user action is required.
No special conditions are required; it is repeatable.

If successful

Confidentiality: high · data can be read
Integrity: high · data or configuration can be modified
Availability: high · the service can be disrupted

Attack vector: Network
Attack complexity: Low
Privileges required: None
User interaction: None
Scope: Unchanged
Confidentiality impact: High
Integrity impact: High
Availability impact: High

Weakness class (CWE)

CWE-306 · Missing Authentication for Critical Function

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

nvd-primary

Root cause

A function added for development or support ships to production without authentication. It often relies on the assumption that it is “only reachable from the internal network.”

The bug in code

The whole CWE-306 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

1// Added for the support team
2app.post("/maintenance/reset", resetDevice);

Fixed

1if (config.maintenanceEnabled) {
2  app.post(
3    "/maintenance/reset",
4    requireSession, requireRole("admin"), resetDevice
5  );
6}

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Attack patterns (CAPEC)

ATT&CK techniques

—

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-unauth-rce-QeN8h7mQ

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records