Skip to content
Noroxi
CVE-2024-34697· NVD / CVE Program· CNA GitHub_M

Freescout vulnerable to Stored HTML Injection in Editing Received Emails

Noroxi assessment

Priority: Monitor (action score 24/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.57% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. No account or password is required. A user must open a link or visit a page. No special conditions are required; it is repeatable.
  • No fixed version is recorded, but the references include a patch (commit or PR) link.

Low priority for now. See the fix and affected versions sections below.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.

MediumCVSS 6.1 · v3.1—No exploit No fix recorded
Published
May 14, 2024
Updated
Jun 17, 2026
EPSS
0.5% · 46th percentile

Report tools

JSON

Action score

24

Monitor

Low priority for now.

CVSS
24 / 40 · 6.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.5%

CISA SSVC decision

Exploitation
proof of concept
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
6.1
CNA · GitHub_M
7.6
1.5 point gap

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:L/A:L

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • No fixed version yet

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2024-34697

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

One daily email digest (06:00 UTC); connect a webhook for KEV listings and weaponized exploits instantly.

Your free account also gets you

Running WordPress? Scan your site free with WP Lens

  • Stack alerts: add the products and versions you run, get the new CVEs that affect them
  • Uptime monitoring: 1 site, instant email when it goes down
  • Add your domain: subdomains and takeover risk scanned every week (1 domain)
  • 10 scans an hour on the security tools (3 a day without an account), an API key and MCP
All free tools

Sign up with email · Have an account? Sign in

Free account, no card. Unfollow any time.

Don't want an account? Get "Exploited this week" by email every MondayDon't want an account? RSS feed for freescout records

Running WordPress? Scan your site free with WP Lens

Is your version affected? Check it

Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

We use this product, ask for help

Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
freescoutfreescout

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • freescout freescoutbefore 1.8.139

Versions reported by the vendor

Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.

  • freescout-helpdesk freescout

    • < 1.8.139affected

Same product

freescout: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-27637FreeScout's Predictable Authentication Token Enables Account Takeover
    39Monitor
  • CVE-2026-32754FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
    37Monitor
  • CVE-2024-29185FreeScout OS Command Injection vulnerability
    37Monitor
  • CVE-2026-27636FreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache
    36Monitor
  • CVE-2026-40498FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron
    35Monitor
  • CVE-2026-40496FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force
    35Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
low · data or configuration can be modified
Availability
none

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
Required
Scope
Changed
Confidentiality impact
Low
Integrity impact
Low
Availability impact
None

Weakness class (CWE)

CWE-74 · Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection')

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

nvd-primary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records