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NVD / CVE Program· CNA mitre

CVE-2021-45785: TruDesk Help Desk/Ticketing Solution v1.1.11 is vulnerable to a Cross-Site Request Forgery (CSRF) attack which would allow an attacker to…

MediumCVSS 6.5 · v3.1—No exploit No fix recorded

Noroxi assessment

Priority: Monitor (action score 26/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.25% (FIRST EPSS).
  • Anyone who can reach it over the internet can trigger it. No account or password is required. A user must open a link or visit a page. No special conditions are required; it is repeatable.
  • According to the record, no fixed version is available yet.

Low priority for now. Update when a fix is released; follow the vendor's advisory.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

TruDesk Help Desk/Ticketing Solution v1.1.11 is vulnerable to a Cross-Site Request Forgery (CSRF) attack which would allow an attacker to restart the server, causing a DoS attack. The attacker must craft a webpage that would perform a GET request to the /api/v1/admin/restart endpoint, then the victim (who has sufficient privileges), would visit the page and the server restart would begin. The attacker must know the full URL that TruDesk is on in order to craft the webpage.

Published
Jun 24, 2024
Updated
Jun 17, 2026
EPSS
0.2% · 17th percentile

Report tools

JSON

Action score

26

Monitor

Low priority for now.

CVSS
26 / 40 · 6.5 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.2%

CISA SSVC decision

Exploitation
proof of concept
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • No fixed version yet

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2021-45785

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
trudesk projecttrudesk

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • trudesk project trudesk1.1.11

Same product

trudesk project: all records

Other highest-scoring records for the same primary product.

  • CVE-2022-2128Unrestricted Upload of File with Dangerous Type in polonel/trudesk
    40Plan
  • CVE-2022-2023Incorrect Use of Privileged APIs in polonel/trudesk
    40Plan
  • CVE-2022-1775Weak Password Requirements in polonel/trudesk
    40Plan

Published before and after this one in the same product

  • ← EarlierCVE-2022-1719Sep 28, 2022 · Reflected XSS on ticket filter function in polonel/trudesk
    21Monitor
  • ← EarlierCVE-2023-26982Mar 29, 2023 · Trudesk v1.2.6 was discovered to contain a stored cross-site scripting (XSS) vulnerability via the Add Tags parameter under the Create…
    21Monitor
  • Later →CVE-2026-114392Oct 21, 2026 · Trudesk through 1.2.11 Authorization Bypass via GET /api/v1/tickets/:uid
    27Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

Not on record for this CVE: EPSS history · patch commit or PR link · researcher credit · variant or chain candidate · public bounty program.

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
none
Integrity
none
Availability
high · the service can be disrupted
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
Required
Scope
Unchanged
Confidentiality impact
None
Integrity impact
None
Availability impact
High

Weakness class (CWE)

CWE-352 · Cross-Site Request Forgery (CSRF)

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

nvd-primary

Root cause

State-changing requests rely on the session cookie the browser sends automatically; nothing verifies that the request came from the user’s own page.

The bug in code

The whole CWE-352 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
app.use(session({ cookie: { httpOnly: true } }));app.post("/account/address", updateAddress);

Fixed

ts
app.use(session({ cookie: { httpOnly: true, sameSite: "lax" } }));app.post("/account/address", csrfProtection, updateAddress);

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

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All records