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NVD / CVE Program· CNA mitre

CVE-2020-24786: An issue was discovered in Zoho ManageEngine Exchange Reporter Plus before build number 5510, AD360 before build number 4228, ADSelfService

Noroxi assessment

Priority: Plan (action score 43/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 12.8% (FIRST EPSS); higher than 96.2% of all records.
  • Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. No special conditions are required; it is repeatable.
  • According to the record, no fixed version is available yet.

Add it to your regular patch cycle. Update when a fix is released; follow the vendor's advisory.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

An issue was discovered in Zoho ManageEngine Exchange Reporter Plus before build number 5510, AD360 before build number 4228, ADSelfService Plus before build number 5817, DataSecurity Plus before build number 6033, RecoverManager Plus before build number 6017, EventLog Analyzer before build number 12136, ADAudit Plus before build number 6052, O365 Manager Plus before build number 4334, Cloud Security Plus before build number 4110, ADManager Plus before build number 7055, and Log360 before build number 5166. The remotely accessible Java servlet com.manageengine.ads.fw.servlet.UpdateProductDetails is prone to an authentication bypass. System integration properties can be modified and lead to full ManageEngine suite compromise.

CriticalCVSS 9.8 · v3.1—No exploit No fix recorded
Published
Aug 31, 2020
Updated
Jun 16, 2026
EPSS
12.8% · 96th percentile

Report tools

JSON

Action score

43

Plan

Add it to your regular patch cycle.

CVSS
39 / 40 · 9.8 / 10
CISA KEV
0 / 30 · Not listed
EPSS
4 / 30 · 12.8%

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • No fixed version yet

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2020-24786

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
zohocorpmanageengine adselfservice plus
zohocorpmanageengine exchange reporter plus
zohocorpmanageengine ad360
zohocorpmanageengine datasecurity plus
zohocorpmanageengine recovermanager plus
zohocorpmanageengine eventlog analyzer
zohocorpmanageengine adaudit plus
zohocorpmanageengine o365 manager plus
zohocorpmanageengine cloud security plus
zohocorpmanageengine admanager plus
zohocorpmanageengine log360

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • zohocorp manageengine ad360up to 4.1 inclusive
  • zohocorp manageengine ad3604.2
  • zohocorp manageengine adaudit plusup to 5.1 inclusive
  • zohocorp manageengine adaudit plus6.0
  • zohocorp manageengine admanager plusup to 6.6 inclusive
  • zohocorp manageengine admanager plus7.0
  • zohocorp manageengine adselfservice plusup to 5.7 inclusive
  • zohocorp manageengine adselfservice plus5.8
  • zohocorp manageengine cloud security plusup to 4.0 inclusive
  • zohocorp manageengine cloud security plus4.1
  • zohocorp manageengine datasecurity plusup to 5.0 inclusive
  • zohocorp manageengine datasecurity plus6.0
  • zohocorp manageengine eventlog analyzerup to 12.1.2 inclusive
  • zohocorp manageengine eventlog analyzer12.1.3
  • zohocorp manageengine exchange reporter plusup to 5.4 inclusive
  • zohocorp manageengine exchange reporter plus5.5
  • zohocorp manageengine log360up to 5.0 inclusive
  • zohocorp manageengine log3605.1
  • zohocorp manageengine o365 manager plusup to 4.2 inclusive
  • zohocorp manageengine o365 manager plus4.3

Other highest-scoring records for the same primary product.

  • CVE-2021-40539Zoho ManageEngine ADSelfService Plus version 6113 and prior is vulnerable to REST API authentication bypass with resultant remote code execuKEV
    99Now
  • CVE-2022-28810Zoho ManageEngine ADSelfService Plus before build 6122 allows a remote authenticated administrator to execute arbitrary operating OS commandKEV
    78This week
  • CVE-2021-28958Zoho ManageEngine ADSelfService Plus through 6101 is vulnerable to unauthenticated Remote Code Execution while changing the password.
    61This week

Published before and after this one in the same product

  • ← EarlierCVE-2020-11518Apr 4, 2020 · Zoho ManageEngine ADSelfService Plus before 5815 allows unauthenticated remote code execution.
    45Plan
  • ← EarlierCVE-2020-11552Aug 11, 2020 · An elevation of privilege vulnerability exists in ManageEngine ADSelfService Plus before build 6003 because it does not properly enforce use
    41Plan
  • Later →CVE-2018-5353Sep 30, 2020 · The custom GINA/CP module in Zoho ManageEngine ADSelfService Plus before 5.5 build 5517 allows remote attackers to execute code and escalate
    42Plan

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
high · the service can be disrupted
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
High
Availability impact
High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

nvd-primary

Root cause

Authentication is added route by route instead of being enforced in one place. When a route added later bypasses the shared middleware, the session check never runs for it.

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
app.use("/admin", requireSession, adminRouter);
// Route added later skips the middlewareapp.post("/admin-api/config", updateConfig);

Fixed

ts
const admin = express.Router();admin.use(requireSession, requireRole("admin"));
admin.post("/config", updateConfig);app.use("/admin", admin);

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

All records