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CVE-2019-16017· NVD / CVE Program· CNA cisco

Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability

A vulnerability in the Operations, Administration, Maintenance and Provisioning (OAMP) OpsConsole Server for Cisco Unified Customer Voice Portal (CVP) could allow an authenticated, remote attacker to execute Insecure Direct Object Reference actions on specific pages within the OAMP application. The vulnerability is due to insufficient input validation on specific pages of the OAMP application. An attacker could exploit this vulnerability by authenticating to Cisco Unified CVP and sending crafted HTTP requests. A successful exploit could allow an attacker with administrator or read-only privileges to learn information outside of their expected scope. An attacker with administrator privileges could modify certain configuration details of resources outside of their defined scope, which could result in a denial of service (DoS) condition.

MediumCVSS 6.8 · v3.1—No exploit No fix recorded
Published
Sep 22, 2020
Updated
Jun 16, 2026
EPSS
0.9% · 60th percentile
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Action score

27

Monitor

Low priority for now.

CVSS
27 / 40 · 6.8 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.9%

CISA SSVC decision

Exploitation
none
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
6.8
CNA · cisco
6.8
agree

CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:C/C:N/I:N/A:H

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for the hundreds of thousands of vulnerabilities in the database; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

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Affected systems

VendorProduct
ciscounified customer voice portal

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • cisco unified customer voice portalbefore 11.6\(1\)_es-11
  • cisco unified customer voice portalbefore 12.0\(1\)_es-7

Versions reported by the vendor

Affected version ranges reported by the assigning authority (cisco). Independent of NVD's CPE analysis and usually ahead of it.

  • Cisco Cisco Unified Customer Voice Portal (CVP)

    • n/aaffected

Same product

cisco: all records

Other highest-scoring records for the same primary product.

  • CVE-2013-1221The Tomcat Web Management feature in Cisco Unified Customer Voice Portal (CVP) Software before 9.0.1 ES 11 does not properly configure Tomca
    41Plan
  • CVE-2008-2053Unspecified vulnerability in Cisco Unified Customer Voice Portal (CVP) 4.0.x before 4.0(2)_ES14, 4.1.x before 4.1(1)_ES11, and 7.x before 7.
    37Monitor
  • CVE-2017-12214A vulnerability in the Operations, Administration, Maintenance, and Provisioning (OAMP) credential reset functionality for Cisco Unified Cus
    36Monitor
  • CVE-2018-0139A vulnerability in the Interactive Voice Response (IVR) management connection interface for Cisco Unified Customer Voice Portal (CVP) could
    35Monitor
  • CVE-2018-0086A vulnerability in the application server of the Cisco Unified Customer Voice Portal (CVP) could allow an unauthenticated, remote attacker t
    35Monitor
  • CVE-2013-1224Directory traversal vulnerability in the Resource Manager in Cisco Unified Customer Voice Portal (CVP) Software before 9.0.1 ES 11 allows re
    32Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • Administrator privileges are required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
none
Integrity
none
Availability
high · the service can be disrupted

Impact can extend beyond the vulnerable component (scope changes).

Attack vector
Network
Attack complexity
Low
Privileges required
High
User interaction
None
Scope
Changed
Confidentiality impact
None
Integrity impact
None
Availability impact
High

Weakness class (CWE)

CWE-264 · Permissions, Privileges, and Access Controls

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:N/I:N/A:H

nvd-primary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

MITRE has no CAPEC/ATT&CK mapping for this CWE.

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records