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CVE-2017-14396· NVD / CVE Program· CNA mitre

In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as

In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.

CriticalCVSS 9.8 · v3.0—Proof of concept No fix recorded
Published
Sep 12, 2017
Updated
Jun 16, 2026
EPSS
2.9% · 87th percentile
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Action score

40

Plan

Add it to your regular patch cycle.

CVSS
39 / 40 · 9.8 / 10
CISA KEV
0 / 30 · Not listed
EPSS
1 / 30 · 2.9%

Affected systems

VendorProduct
osticketosticket

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • osticket osticket1.10

Other highest-scoring records for the same primary product.

  • CVE-2017-15580osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats.
    44Plan
  • CVE-2010-0605SQL injection vulnerability in scp/ajax.php in osTicket before 1.6.0 Stable allows remote authenticated users, with "Staff" permissions, to
    31Monitor
  • CVE-2005-1437Multiple SQL injection vulnerabilities in osTicket allow remote attackers to execute arbitrary SQL commands via the (1) id parameter to admi
    30Monitor
  • CVE-2005-1438PHP remote file inclusion vulnerability in main.php in osTicket allows remote attackers to execute arbitrary PHP code via the include_dir pa
    30Monitor
  • CVE-2026-14871osTicket v1.18.3 - v1.17.7 - BOLA/IDOR in ticket field viewing allows cross-department data disclosure
    28Monitor
  • CVE-2026-36214osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3 are vulnerable to a stored XSS due to a vulnerable Bootstrap Tooltip c
    25Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

Proof of concept available

A public proof of concept or detection signature exists. Exploit knowledge is out there; don't delay patching.

Evidence

  • Exploit-DB entry ×1

Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.

Public exploit evidence
SourceKindDate
Exploit-DB entrywebapps2017-09-12

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. First PoC-1 d
  2. Published
  3. TodaySep 30, 2026+3305 d
EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
high · the service can be disrupted
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
High
Availability impact
High

CVSS vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

nvd-primary

Root cause

The query text is built by concatenating user input. The database cannot tell where the data ends and the command begins.

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
const owner = req.query.owner;const rows = await db.query(  "SELECT * FROM files WHERE owner = '" + owner + "'");

Fixed

ts
const owner = req.query.owner;const rows = await db.query(  "SELECT * FROM files WHERE owner = $1",  [owner]);

Noroxi analysis

No Noroxi analysis for this record yet

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Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

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