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CVE-2016-9491· NVD / CVE Program· CNA certcc

ManageEngine Applications Manager 12 and 13 is vulnerable to privilege escalation due to improper restriction of an XML external entity

ManageEngine Applications Manager 12 and 13 before build 13690 allows an authenticated user, who is able to access /register.do page (most likely limited to administrator), to browse the filesystem and read the system files, including Applications Manager configuration, stored private keys, etc. By default Application Manager is running with administrative privileges, therefore it is possible to access every directory on the underlying operating system.

MediumCVSS 4.9 · v3.0—No exploit No fix recorded
Published
Jul 13, 2018
Updated
Jun 16, 2026
EPSS
2.5% · 84th percentile
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Report tools

JSON

Action score

20

Monitor

Low priority for now.

CVSS
19 / 40 · 4.9 / 10
CISA KEV
0 / 30 · Not listed
EPSS
1 / 30 · 2.5%

Affected systems

VendorProduct
zohocorpmanageengine applications manager

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • zohocorp manageengine applications manager12.0
  • zohocorp manageengine applications manager13.0

Versions reported by the vendor

Affected version ranges reported by the assigning authority (certcc). Independent of NVD's CPE analysis and usually ahead of it.

  • ManageEngine Applications Manager

    • 12, 13affected

Same product

zohocorp: all records

Other highest-scoring records for the same primary product.

  • CVE-2018-7890A remote code execution issue was discovered in Zoho ManageEngine Applications Manager before 13.6 (build 13640).
    63This week
  • CVE-2014-7863The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 1
    55Plan
  • CVE-2023-28341Stored Cross site scripting (XSS) vulnerability in Zoho ManageEngine Applications Manager through 16340 allows an unauthenticated user to in
    54Plan
  • CVE-2018-13050A SQL Injection vulnerability exists in Zoho ManageEngine Applications Manager 13.x before build 13800 via the j_username parameter in a /j_
    51Plan
  • CVE-2020-16267Zoho ManageEngine Applications Manager version 14740 and prior allows an authenticated SQL Injection via a crafted jsp request in the RCA mo
    48Plan
  • CVE-2020-15927Zoho ManageEngine Applications Manager version 14740 and prior allows an authenticated SQL Injection via a crafted jsp request in the SAP mo
    48Plan

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • Administrator privileges are required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
none
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
High
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
None
Availability impact
None

Weakness class (CWE)

CWE-611 · Improper Restriction of XML External Entity Reference

CVSS vector

CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

nvd-primary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

We use this product, ask for help

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records