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NVD / CVE Program· CNA mitre

CVE-2012-4733: Request Tracker (RT) 4.x before 4.0.13 does not properly enforce the DeleteTicket and "custom lifecycle transition" permission, which allows…

MediumCVSS 6.0 · v2.0—No exploit Fix available

Noroxi assessment

Priority: Monitor (action score 24/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 1.6% (FIRST EPSS); higher than 76.6% of all records.
  • Fixed version: request-tracker4 (Debian:12) 4.0.12-2; request-tracker4 (Debian:7) 4.0.7-5+deb7u2.

Low priority for now. Upgrade to request-tracker4 (Debian:12) 4.0.12-2; request-tracker4 (Debian:7) 4.0.7-5+deb7u2 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

Request Tracker (RT) 4.x before 4.0.13 does not properly enforce the DeleteTicket and "custom lifecycle transition" permission, which allows remote authenticated users with the ModifyTicket permission to delete tickets via unspecified vectors.

Published
Aug 23, 2013
Updated
Jun 16, 2026
EPSS
1.6% · 76th percentile

Report tools

JSON

Action score

24

Monitor

Low priority for now.

CVSS
24 / 40 · 6.0 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 1.6%

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  • Not in KEV: no record of exploitation in the wild
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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
bestpracticalrt

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • bestpractical rt4.0.0
  • bestpractical rt4.0.1
  • bestpractical rt4.0.10
  • bestpractical rt4.0.11
  • bestpractical rt4.0.12
  • bestpractical rt4.0.2
  • bestpractical rt4.0.3

Package-level exposure

OSV and GitHub Advisory data: ecosystem, package and range. SBOM matching uses this table.

EcosystemPackageAffected rangeFix
Debian:12request-tracker4before 4.0.12-24.0.12-2
Debian:7request-tracker4before 4.0.7-5+deb7u24.0.7-5+deb7u2

Same product

bestpractical: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-41075RT: SQL injection via entry_aggregator parameter in JSON search
    35Monitor
  • CVE-2026-41076RT: LDAP authentication bypass via empty password
    32Monitor
  • CVE-2011-5092Best Practical Solutions RT 3.8.x before 3.8.12 and 4.x before 4.0.6 allows remote attackers to execute arbitrary code and gain privileges…
    31Monitor

Published before and after this one in the same product

  • ← EarlierCVE-2012-4734Nov 11, 2012 · Request Tracker (RT) 3.8.x before 3.8.15 and 4.0.x before 4.0.8 allows remote attackers to conduct a "confused deputy" attack to bypass the…
    21Monitor
  • ← EarlierCVE-2012-4884Nov 11, 2012 · Argument injection vulnerability in Request Tracker (RT) 3.8.x before 3.8.15 and 4.0.x before 4.0.8 allows remote attackers to create…
    20Monitor
  • Later →CVE-2013-3368Aug 23, 2013 · bin/rt in Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 allows local users to overwrite arbitrary files via a symlink…
    13Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
debian:request-tracker44.0.12-2 · Debian:12Package registry (OSV)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

Not on record for this CVE: EPSS history · patch commit or PR link · researcher credit · variant or chain candidate · public bounty program.

Technical details

Attack conditions

    If successful

    Confidentiality
    P · data can be read
    Integrity
    P · data or configuration can be modified
    Availability
    P · the service can be disrupted
    Attack complexity
    M
    Confidentiality impact
    P
    Integrity impact
    P
    Availability impact
    P

    Weakness class (CWE)

    CWE-255 · Credentials Management Errors

    CVSS vector

    AV:N/AC:M/Au:S/C:P/I:P/A:P

    nvd-primary

    Attack context

    MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

    MITRE has no CAPEC/ATT&CK mapping for this CWE.

    References

    Show all references (3 more)

    Vendor advisories and official records. Exploit/PoC links are deliberately left out.

    All records