Unspecified vulnerability in Cisco Unified Intelligent Contact Management Enterprise (ICME), Unified ICM Hosted (ICMH), Unified Contact Cent
Unspecified vulnerability in Cisco Unified Intelligent Contact Management Enterprise (ICME), Unified ICM Hosted (ICMH), Unified Contact Center Enterprise (UCCE), Unified Contact Center Hosted (UCCH), and System Unified Contact Center Enterprise (SUCCE) 7.1(5) allows remote authenticated users to gain privileges, and read reports or change the SUCCE configuration, via certain web interfaces, aka CSCsj55686.
- Published
- Oct 17, 2007
- Updated
- Jun 16, 2026
- EPSS
- 2.1% · 81th percentile
- CWE
- —
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Report tools
Action score
37
Monitor
Low priority for now.
- CVSS
- 36 / 40 · 9.0 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 1 / 30 · 2.1%
Affected systems
| Vendor | Product | CPE |
|---|---|---|
| cisco | unified contact center enterprise | cpe:2.3:a:cisco:unified_contact_center_enterprise |
| cisco | unified contact center hosted | cpe:2.3:a:cisco:unified_contact_center_hosted |
| cisco | unified icm hosted | cpe:2.3:a:cisco:unified_icm_hosted |
| cisco | unified intelligent contact management enterprise | cpe:2.3:a:cisco:unified_intelligent_contact_management_enterprise |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- cisco unified contact center enterpriseall versions
- cisco unified contact center enterprise7.1(5)
- cisco unified contact center hostedall versions
- cisco unified icm hostedall versions
- cisco unified intelligent contact management enterpriseall versions
Same product
cisco: all recordsOther highest-scoring records for the same primary product.
- CVE-2025-20242A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attac38Monitor
- CVE-2016-1439Cross-site scripting (XSS) vulnerability in the management interface in Cisco Unified Contact Center Enterprise through 10.5(2) allows remot24Monitor
- CVE-2020-3163Cisco Unified Contact Center Enterprise Denial of Service Vulnerability23Monitor
- CVE-2017-6626A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow22Monitor
- CVE-2014-3323Directory traversal vulnerability in Cisco Unified Contact Center Enterprise allows remote authenticated users to read arbitrary web-root fi17Monitor
- CVE-2014-2180The Document Management component in Cisco Unified Contact Center Express does not properly validate a parameter, which allows remote authen16Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- C · data can be read
- Integrity
- C · data or configuration can be modified
- Availability
- C · the service can be disrupted
- Attack complexity
- Low
- Confidentiality impact
- C
- Integrity impact
- C
- Availability impact
- C
Weakness class (CWE)
—
CVSS vector
AV:N/AC:L/Au:S/C:C/I:C/A:C
nvd-primary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
MITRE has no CAPEC/ATT&CK mapping for this CWE.
Noroxi analysis
No Noroxi analysis for this record yet
We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.
We use this product, ask for helpChange log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
- osvdb.org/37938
- secunia.com/advisories/27214
- www.cisco.com/en/US/products/products_security_advisory09186a00808dda12.shtml
- www.securityfocus.com/bid/26106
- www.securitytracker.com/id?1018829
- www.vupen.com/english/advisories/2007/3533
- exchange.xforce.ibmcloud.com/vulnerabilities/37248
Vendor advisories and official records. Exploit/PoC links are deliberately left out.