Sysaid – sysaid Open Redirect
Noroxi assessment
Priority: Monitor (action score 24/100)
- The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
- Probability of exploitation in the next 30 days: 0.50% (FIRST EPSS).
- Anyone who can reach it over the internet can trigger it. No account or password is required. A user must open a link or visit a page. No special conditions are required; it is repeatable.
- According to the record, no fixed version is available yet.
Low priority for now. Update when a fix is released; follow the vendor's advisory.
Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it
Primary sources: NVD · CVE.org · FIRST EPSS
Sysaid – sysaid Open Redirect - An Attacker can change the redirect link at the parameter "redirectURL" from"GET" request from the url location: /CommunitySSORedirect.jsp?redirectURL=https://google.com. Unvalidated redirects and forwards are possible when a web application accepts untrusted input that could cause the web application to redirect the request to a URL contained within untrusted input. By modifying untrusted URL input to a malicious site, an attacker may successfully launch a phishing scam and steal user credentials.
- Published
- May 12, 2022
- Updated
- Jun 17, 2026
- EPSS
- 0.5% · 42th percentile
- CWE
- CWE-601
Report tools
Action score
24
Monitor
Low priority for now.
- CVSS
- 24 / 40 · 6.1 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 0.5%
CNA vs NVD score
- NVD
- 6.1
- CNA · INCD
- 4.6
- 1.5 point gap
CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.
Get told when this record changes
- Not in KEV: no record of exploitation in the wild
- No public exploit code on record
- No fixed version yet
If any of these changes, we'll tell you in the daily email digest.
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Noroxi analysis
What does it mean in your environment?
The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.
We use this product, ask for helpAffected systems
Is your version affected?
Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.
| Vendor | Product | CPE |
|---|---|---|
| sysaid | sysaid | cpe:2.3:a:sysaid:sysaid |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- sysaid sysaidbefore 22.1.50
- sysaid sysaidbefore 22.1.64
Versions reported by the vendor
Affected version ranges reported by the assigning authority (INCD). Independent of NVD's CPE analysis and usually ahead of it.
SysAid Sysaid
- 22.1.49 cloud version and later · up to and including 22.1.49affected
- 22.1.63 on premise version and later · up to and including 22.1.63affected
Same product
sysaid: all recordsOther highest-scoring records for the same primary product.
- CVE-2023-47246In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat weKEV99Now
- CVE-2025-2776SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity InjectionKEV88Now
- CVE-2025-2775SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity InjectionKEV73This week
Published before and after this one in the same product
- ← EarlierCVE-2021-43973Jan 11, 2022 · An unrestricted file upload vulnerability in /UploadPsIcon.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to upload a36Monitor
- ← EarlierCVE-2022-22796May 12, 2022 · Sysaid – Sysaid System Takeover39Monitor
- Later →CVE-2022-22798May 12, 2022 · Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control35Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- No account or password is required.
- A user must open a link or visit a page.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- low · data can be read
- Integrity
- low · data or configuration can be modified
- Availability
- none
Impact can extend beyond the vulnerable component (scope changes).
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- None
- User interaction
- Required
- Scope
- Changed
- Confidentiality impact
- Low
- Integrity impact
- Low
- Availability impact
- None
Weakness class (CWE)
CWE-601 · URL Redirection to Untrusted Site ('Open Redirect')CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
nvd-primary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Attack patterns (CAPEC)
ATT&CK techniques
—
Change log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Vendor advisories and official records. Exploit/PoC links are deliberately left out.