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CVE-2013-10002· NVD / CVE Program· CNA VulDB

Telecommunication Software SAMwin Contact Center Suite Credential SAMwinLIBVB.dll getCurrentDBVersion hard-coded credentials

Noroxi assessment

Priority: Monitor (action score 36/100)

  • The sources we track (CISA KEV, Exploit-DB, Metasploit, Nuclei, GitHub) show no public exploit code or exploitation in the wild.
  • Probability of exploitation in the next 30 days: 0.81% (FIRST EPSS); higher than 56.1% of all records.
  • Anyone who can reach it over the internet can trigger it. No account or password is required. No user action is required. No special conditions are required; it is repeatable.
  • According to CISA the attack is automatable: targets can be found by mass scanning.
  • Fixed version: Telecommunication Software SAMwin Contact Center Suite 6.2.
  • Severity is disputed: the assigning authority (CNA) scores it 6.5, NVD 9.1.

Low priority for now. Upgrade to Telecommunication Software SAMwin Contact Center Suite 6.2 or later.

Generated automatically from the record's data: CVSS (NVD and CNA), CISA KEV and SSVC, FIRST EPSS, exploit sources, fixed versions. How we calculate it

Primary sources: NVD · CVE.org · FIRST EPSS

A vulnerability was found in Telecommunication Software SAMwin Contact Center Suite 5.1. It has been rated as critical. Affected by this issue is the function getCurrentDBVersion in the library SAMwinLIBVB.dll of the credential handler. Authentication is possible with hard-coded credentials. Upgrading to version 6.2 is able to address this issue. It is recommended to upgrade the affected component.

CriticalCVSS 9.1 · v3.1—No exploit Fix available
Published
May 24, 2022
Updated
Jun 16, 2026
EPSS
0.8% · 56th percentile

Report tools

JSON

Action score

36

Monitor

Low priority for now.

CVSS
36 / 40 · 9.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.8%

CISA SSVC decision

Exploitation
none
Automatable
yes
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
9.1
CNA · VulDB
6.5
2.6 point gap

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Get told when this record changes

  • Not in KEV: no record of exploitation in the wild
  • No public exploit code on record
  • A fix has been released

If any of these changes, we'll tell you in the daily email digest.

Follow CVE-2013-10002

When you'll hear from us

  • when it enters CISA KEV
  • when exploit code appears or is weaponized
  • when the record is updated (including a fixed version)
  • when EPSS rises 20 points in a week

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Noroxi analysis

What does it mean in your environment?

The assessment above is generated automatically from the record's data; it doesn't know your environment. Our team verifies on your systems whether this vulnerability is actually exploitable and which mitigation is enough.

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Affected systems

Is your version affected?

Pick the product and type the version you run. It's compared with this record's version ranges in your browser; the version isn't sent anywhere.

VendorProduct
telecomsoftwaresamwin agent
telecomsoftwaresamwin contact center

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • telecomsoftware samwin agent5.01.19.06
  • telecomsoftware samwin contact center5.1

Versions reported by the vendor

Affected version ranges reported by the assigning authority (VulDB). Independent of NVD's CPE analysis and usually ahead of it.

  • Telecommunication Software SAMwin Contact Center Suite

    • 5.1affected

Same product

telecomsoftware: all records

Other highest-scoring records for the same primary product.

  • CVE-2013-10004Telecommunication Software SAMwin Contact Center Suite Password SAMwinLIBVB.dll passwordScramble improper authentication
    39Monitor
  • CVE-2013-10003Telecommunication Software SAMwin Contact Center Suite Database SAMwinLIBVB.dll getCurrentDBVersion sql injection
    39Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
Telecommunication Software SAMwin Contact Center Suite6.2 · descriptionVendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
High
Availability impact
None

Weakness class (CWE)

CWE-798 · Use of Hard-coded Credentials

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

nvd-primary

Root cause

For convenience in support or manufacturing, an account that is identical on every device is embedded in the software. Credentials learned from one device work on all of them.

The bug in code

The whole CWE-798 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
const SUPPORT_USER = "support";const SUPPORT_PASS = "hardcoded-password";

Fixed

ts
const creds = await provisioning.deviceCredentials(deviceId);if (creds.mustRotate) await forcePasswordChange(deviceId);

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Change log

  1. Fix✗ → ✓

For records you follow, these changes also arrive as notifications. →

References

Show all references (1 more)

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records