FreeScout Has Business Logic Errors
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.
- Published
- May 30, 2025
- Updated
- Jun 17, 2026
- EPSS
- 0.5% · 43th percentile
- CWE
- CWE-841
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Report tools
Action score
24
Monitor
Low priority for now.
- CVSS
- 24 / 40 · 6.1 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 0.5%
CISA SSVC decision
- Exploitation
- none
- Automatable
- no
- Technical impact
- partial
Vulnrichment: CISA's decision-tree inputs.
CNA vs NVD score
- NVD
- —
- CNA · GitHub_M
- 6.1
- NVD has not scored this yet; the score shown is the CNA’s.
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N
The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.
Affected systems
| Vendor | Product | CPE |
|---|---|---|
| freescout | freescout | cpe:2.3:a:freescout:freescout |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- freescout freescoutbefore 1.8.180
Versions reported by the vendor
Affected version ranges reported by the assigning authority (GitHub_M). Independent of NVD's CPE analysis and usually ahead of it.
freescout-help-desk freescout
- < 1.8.180affected
Same product
freescout: all recordsOther highest-scoring records for the same primary product.
- CVE-2026-27637FreeScout's Predictable Authentication Token Enables Account Takeover39Monitor
- CVE-2026-32754FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})37Monitor
- CVE-2024-29185FreeScout OS Command Injection vulnerability37Monitor
- CVE-2026-27636FreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on Apache36Monitor
- CVE-2026-40498FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron35Monitor
- CVE-2026-40496FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force35Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
| Product / package | Fixed version | Source |
|---|---|---|
| freescout-help-desk freescout | 1.8.180 · description | Vendor (CNA) |
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
- CVE-2025-484790 days apartFreeScout Has Business Logic Errors34Monitor
- CVE-2025-484760 days apartFreeScout Has Business Logic Errors28Monitor
- CVE-2025-484770 days apartFreeScout Has Business Logic Errors28Monitor
- CVE-2025-484780 days apartFreeScout Has Business Logic Errors28Monitor
- CVE-2025-484800 days apartFreeScout Has Business Logic Errors28Monitor
- CVE-2025-484820 days apartFreeScout Has Business Logic Errors21Monitor
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- A low-privileged account is enough.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- Integrity
- Availability
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- Low
- User interaction
- None
- Scope
- X
Weakness class (CWE)
CWE-841 · Improper Enforcement of Behavioral WorkflowCVSS vector
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
nvd-secondary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
MITRE has no CAPEC/ATT&CK mapping for this CWE.
Noroxi analysis
No Noroxi analysis for this record yet
We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.
We use this product, ask for helpChange log
- Fix✗ → ✓
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