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CVE-2024-36394· NVD / CVE Program· CNA INCD

SysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

CriticalCVSS 9.8 · v3.1—No exploit No fix recorded
Published
Jun 6, 2024
Updated
Jun 17, 2026
EPSS
1.1% · 65th percentile
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Report tools

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Action score

39

Monitor

Low priority for now.

CVSS
39 / 40 · 9.8 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 1.1%

CISA SSVC decision

Exploitation
none
Automatable
no
Technical impact
total

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
9.8
CNA · INCD
9.1
0.7 point gap

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for the hundreds of thousands of vulnerabilities in the database; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

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Affected systems

VendorProduct
sysaidsysaid

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • sysaid sysaidup to 23.3.38 inclusive

Versions reported by the vendor

Affected version ranges reported by the assigning authority (INCD). Independent of NVD's CPE analysis and usually ahead of it.

  • Sysaid SysAid

    • All versions and later · up to and including 23.3.38affected

Same product

sysaid: all records

Other highest-scoring records for the same primary product.

  • CVE-2023-47246In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat weKEV
    99Now
  • CVE-2025-2776SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity InjectionKEV
    88Now
  • CVE-2025-2775SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity InjectionKEV
    73This week
  • CVE-2025-2777SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection
    61This week
  • CVE-2015-2996Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote attackers to (1) read arbitrary files via a ..
    60This week
  • CVE-2015-2993SysAid Help Desk before 15.2 does not properly restrict access to certain functionality, which allows remote attackers to (1) create adminis
    47Plan

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
high · the service can be disrupted
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
High
Availability impact
High

Weakness class (CWE)

CWE-78 · Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

nvd-primary

Root cause

User input is inserted as text into a shell command. The shell may interpret special characters in the input as part of the command.

The bug in code

The whole CWE-78 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
const host = req.body.host;exec("ping -c 1 " + host, onResult);

Fixed

ts
const host = req.body.host;if (!/^[a-z0-9.-]{1,253}$/i.test(host)) return res.sendStatus(400);execFile("ping", ["-c", "1", host], onResult);

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records