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CVE-2024-3262· NVD / CVE Program· CNA INCIBE

Information exposure vulnerability in Request Tracker (RT)

Information exposure vulnerability in RT software affecting version 4.4.1. This vulnerability allows an attacker with local access to the device to retrieve sensitive information about the application, such as vulnerability tickets, because the application stores the information in the browser cache, leading to information exposure despite session termination.

MediumCVSS 5.5 · v3.1—No exploit Fix available
Published
Apr 4, 2024
Updated
Jun 17, 2026
EPSS
0.3% · 19th percentile
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Report tools

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Action score

22

Monitor

Low priority for now.

CVSS
22 / 40 · 5.5 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.3%

CISA SSVC decision

Exploitation
none
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
—
CNA · INCIBE
5.5
NVD has not scored this yet; the score shown is the CNA’s.

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for the hundreds of thousands of vulnerabilities in the database; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

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Affected systems

—

Versions reported by the vendor

Affected version ranges reported by the assigning authority (INCIBE). Independent of NVD's CPE analysis and usually ahead of it.

  • Best Practical Solutions Request Tracker

    • 4.4.1affected

Package-level exposure

OSV and GitHub Advisory data: ecosystem, package and range. SBOM matching uses this table.

EcosystemPackageAffected rangeFix
Debian:11request-tracker4before 4.4.4+dfsg-2+deb11u44.4.4+dfsg-2+deb11u4
Debian:12request-tracker4before 4.4.6+dfsg-1.1+deb12u24.4.6+dfsg-1.1+deb12u2
Debian:12request-tracker5before 5.0.3+dfsg-3~deb12u35.0.3+dfsg-3~deb12u3
Debian:13request-tracker5before 5.0.7+dfsg-15.0.7+dfsg-1

Other highest-scoring records for the same primary product.

  • CVE-2003-0273Cross-site scripting (XSS) vulnerability in the web interface for Request Tracker (RT) 1.0 through 1.0.7 allows remote attackers to execute
    27Monitor
  • CVE-2006-2169RT: Request Tracker 3.5.HEAD allows remote attackers to obtain sensitive information via the Rows parameter in Dist/Display.html, which reve
    20Monitor
  • CVE-2012-2768Multiple cross-site scripting (XSS) vulnerabilities in the topic administration page in the RTFM extension 2.0.4 through 2.4.3 for Best Prac
    17Monitor
  • CVE-2025-2545Deprecated 3DES cryptographic algorithm used by Request Tracker in emails encrypted with S/MIME
    9Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
debian:request-tracker44.4.6+dfsg-1.1+deb12u2 · Debian:12Package registry (OSV)
debian:request-tracker55.0.3+dfsg-3~deb12u3 · Debian:12Package registry (OSV)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Someone with local access to the system can trigger it.
  • A low-privileged account is enough.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
none
Availability
none
Attack vector
Local
Attack complexity
Low
Privileges required
Low
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
None
Availability impact
None

CVSS vector

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

nvd-secondary

Root cause

The extension requests broader permissions than its function needs and sends the data it collects out for purposes beyond its stated function.

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

json
{  "permissions": ["tabs", "<all_urls>"],  "background": { "service_worker": "analytics.js" }}

Fixed

json
{  "permissions": ["activeTab"],  "host_permissions": ["https://yildiz.example/*"]}

Change log

  1. Fix✗ → ✓

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References

All records