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CVE-2017-12337· NVD / CVE Program· CNA cisco

A vulnerability in the upgrade mechanism of Cisco collaboration products based on the Cisco Voice Operating System software platform could a

A vulnerability in the upgrade mechanism of Cisco collaboration products based on the Cisco Voice Operating System software platform could allow an unauthenticated, remote attacker to gain unauthorized, elevated access to an affected device. The vulnerability occurs when a refresh upgrade (RU) or Prime Collaboration Deployment (PCD) migration is performed on an affected device. When a refresh upgrade or PCD migration is completed successfully, an engineering flag remains enabled and could allow root access to the device with a known password. If the vulnerable device is subsequently upgraded using the standard upgrade method to an Engineering Special Release, service update, or a new major release of the affected product, this vulnerability is remediated by that action. Note: Engineering Special Releases that are installed as COP files, as opposed to the standard upgrade method, do not remediate this vulnerability. An attacker who can access an affected device over SFTP while it is in a vulnerable state could gain root access to the device. This access could allow the attacker to compromise the affected system completely. Cisco Bug IDs: CSCvg22923, CSCvg55112, CSCvg55128, CSCvg55145, CSCvg58619, CSCvg64453, CSCvg64456, CSCvg64464, CSCvg64475, CSCvg68797.

CriticalCVSS 9.8 · v3.0—No exploit No fix recorded
Published
Nov 16, 2017
Updated
Jun 16, 2026
EPSS
6.4% · 93th percentile
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Report tools

JSON

Action score

41

Plan

Add it to your regular patch cycle.

CVSS
39 / 40 · 9.8 / 10
CISA KEV
0 / 30 · Not listed
EPSS
2 / 30 · 6.4%

Affected systems

VendorProduct
ciscoemergency responder
ciscofinesse
ciscohosted collaboration solution
ciscomediasense
ciscoprime license manager
ciscosocialminer
ciscounified communications manager
ciscounified communications manager im and presence service
ciscounified contact center express
ciscounified intelligence center
ciscounity connection

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • cisco emergency responderall versions
  • cisco finesseall versions
  • cisco hosted collaboration solutionall versions
  • cisco mediasenseall versions
  • cisco prime license managerall versions
  • cisco socialminerall versions
  • cisco unified communications managerall versions
  • cisco unified communications manager im and presence serviceall versions
  • cisco unified contact center expressall versions
  • cisco unified intelligence centerall versions
  • cisco unity connectionall versions

Versions reported by the vendor

Affected version ranges reported by the assigning authority (cisco). Independent of NVD's CPE analysis and usually ahead of it.

  • n/a Cisco Voice Operating System

    • Cisco Voice Operating Systemaffected

Other highest-scoring records for the same primary product.

  • CVE-2008-1154The Disaster Recovery Framework (DRF) master server in Cisco Unified Communications products, including Unified Communications Manager (CUCM
    42Plan
  • CVE-2004-1760The default installation of Cisco voice products, when running the IBM Director Agent on IBM servers before OS 2000.2.6, does not require au
    41Plan
  • CVE-2023-20101A vulnerability in Cisco Emergency Responder could allow an unauthenticated, remote attacker to log in to an affected device using the root
    40Plan
  • CVE-2024-20352A vulnerability in Cisco Emergency Responder could allow an authenticated, remote attacker to conduct a directory traversal attack, which co
    35Monitor
  • CVE-2016-6468A vulnerability in the web-based management interface of Cisco Emergency Responder could allow an unauthenticated, remote attacker to conduc
    35Monitor
  • CVE-2017-6779Multiple Cisco products are affected by a vulnerability in local file management for certain system log files of Cisco collaboration product
    31Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
high · data or configuration can be modified
Availability
high · the service can be disrupted
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
High
Availability impact
High

CVSS vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

nvd-primary

Root cause

Authentication is added route by route instead of being enforced in one place. When a route added later bypasses the shared middleware, the session check never runs for it.

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
app.use("/admin", requireSession, adminRouter);
// Route added later skips the middlewareapp.post("/admin-api/config", updateConfig);

Fixed

ts
const admin = express.Router();admin.use(requireSession, requireRole("admin"));
admin.post("/config", updateConfig);app.use("/admin", admin);

Noroxi analysis

No Noroxi analysis for this record yet

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Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

All records