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CVE-2010-1910· NVD / CVE Program· CNA mitre

The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset pas

The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields.

MediumCVSS 5.1 · v2.0—No exploit No fix recorded
Published
May 12, 2010
Updated
Jun 16, 2026
EPSS
2.5% · 84th percentile
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Action score

21

Monitor

Low priority for now.

CVSS
20 / 40 · 5.1 / 10
CISA KEV
0 / 30 · Not listed
EPSS
1 / 30 · 2.5%

Noroxi analysis

No Noroxi analysis for this record yet

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Affected systems

VendorProduct
consonaconsona dynamic agent
consonaconsona live assistance
consonaconsona subscriber assistance

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • consona consona dynamic agentall versions
  • consona consona live assistanceall versions
  • consona consona subscriber assistanceall versions

Same product

consona: all records

Other highest-scoring records for the same primary product.

  • CVE-2010-1913The default configuration of pluginlicense.ini for the SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent,
    39Monitor
  • CVE-2010-1912The SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers t
    39Monitor
  • CVE-2010-1911The site-locking implementation in the SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber A
    38Monitor
  • CVE-2010-1908The SdcUser.TgConCtl ActiveX control in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance does not properly r
    38Monitor
  • CVE-2010-1909Buffer overflow in the RunCmd method in the SdcUser.TgConCtl ActiveX control in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and S
    32Monitor
  • CVE-2010-1906tgsrv.exe in the Repair Service in Consona Dynamic Agent, Repair Manager, Subscriber Activation, and Subscriber Agent relies on a predictabl
    29Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

No nightly-computed relations.

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Special conditions such as timing or configuration are required.

If successful

Confidentiality
P · data can be read
Integrity
P · data or configuration can be modified
Availability
P · the service can be disrupted
Attack complexity
High
Confidentiality impact
P
Integrity impact
P
Availability impact
P

Weakness class (CWE)

CWE-287 · Improper Authentication

CVSS vector

AV:N/AC:H/Au:N/C:P/I:P/A:P

nvd-primary

Root cause

Authentication is added route by route instead of being enforced in one place. When a route added later bypasses the shared middleware, the session check never runs for it.

The bug in code

The whole CWE-287 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
app.use("/admin", requireSession, adminRouter);
// Route added later skips the middlewareapp.post("/admin-api/config", updateConfig);

Fixed

ts
const admin = express.Router();admin.use(requireSession, requireRole("admin"));
admin.post("/config", updateConfig);app.use("/admin", admin);

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records