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CVE-2026-48191· NVD / CVE Program· CNA OTRS

Wrong Permission Handling in Document Search Article Meta Filters

An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search Article Meta Filters modules allows gaining knowledge about number of affected CIs, SLA and services without gaining access to them. This issue affects OTRS with STORM modules: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

LowCVSS 3.5 · v3.1—No exploit No fix recorded
Published
Jun 1, 2026
Updated
Jul 22, 2026
EPSS
0.2% · 14th percentile
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Report tools

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Action score

14

Monitor

Low priority for now.

CVSS
14 / 40 · 3.5 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.2%

CISA SSVC decision

Exploitation
none
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
—
CNA · OTRS
3.5
NVD has not scored this yet; the score shown is the CNA’s.

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Affected systems

VendorProduct
otrsotrs

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • otrs otrs7.0.0 and later · up to 8.0.37 inclusive
  • otrs otrs2023.0.0 and later · before 2026.4.1

Versions reported by the vendor

Affected version ranges reported by the assigning authority (OTRS). Independent of NVD's CPE analysis and usually ahead of it.

  • OTRS AG OTRS

    • 8.0.x, 2023.x, 2024.x, 2025.xaffected
    • 7.0.xunknown
    • 2026.x and later · up to and including 2026.3.xaffected · patch

Same product

otrs: all records

Other highest-scoring records for the same primary product.

  • CVE-2017-16921In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who i
    41Plan
  • CVE-2024-23790Missing file type check in avatar picture upload
    39Monitor
  • CVE-2022-4427SQL Injection via OTRS Search API
    39Monitor
  • CVE-2026-48188SQL Injection via MySQL Quote Method
    36Monitor
  • CVE-2023-5422SSL Certificates are not checked for E-Mail Handling
    36Monitor
  • CVE-2017-17476Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might a
    36Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2026-481900 days apartIncorrect handling of permissions in External Interface Config Item List module
    14Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • A low-privileged account is enough.
  • A user must open a link or visit a page.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
low · data can be read
Integrity
none
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
Required
Scope
Unchanged
Confidentiality impact
Low
Integrity impact
None
Availability impact
None

Weakness class (CWE)

CWE-276 · Incorrect Default Permissions

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

nvd-secondary

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

We use this product, ask for help

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records