Skip to content
Noroxi
CVE-2026-14928· NVD / CVE Program· CNA WPScan

JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject

The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.

MediumCVSS 6.5 · v3.1—No exploit Fix available
Published
Jul 31, 2026
Updated
Aug 26, 2026
EPSS
0.4% · 29th percentile
Follow this CVE

Sign in to follow · You’ll be notified if a followed record enters KEV, gets an exploit or is updated.

Report tools

JSON

Action score

26

Monitor

Low priority for now.

CVSS
26 / 40 · 6.5 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.4%

CISA SSVC decision

Exploitation
proof of concept
Automatable
no
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

Affected systems

—

Versions reported by the vendor

Affected version ranges reported by the assigning authority (WPScan). Independent of NVD's CPE analysis and usually ahead of it.

  • Unknown JS Help Desk

    • before 3.1.4affected · semver

Same product

unknown: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-14930JS Help Desk < 3.1.4 - Unauthenticated Arbitrary Ticket File Attachment Upload
    30Monitor
  • CVE-2026-15209JS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR
    26Monitor
  • CVE-2026-14931JS Help Desk < 3.1.4 - Contributor+ User Email Disclosure
    26Monitor
  • CVE-2026-14929JS Help Desk < 3.1.4 - Subscriber+ Ticket Reply Modification via IDOR
    17Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

Product / packageFixed versionSource
Unknown JS Help Desk3.1.4Vendor (CNA)

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2026-149310 days apartJS Help Desk < 3.1.4 - Contributor+ User Email Disclosure
    26Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • A low-privileged account is enough.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
none
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
None
Availability impact
None

Weakness class (CWE)

CWE-200 · Exposure of Sensitive Information to an Unauthorized Actor

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

nvd-secondary

Root cause

The extension requests broader permissions than its function needs and sends the data it collects out for purposes beyond its stated function.

The bug in code

The whole CWE-200 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

json
{  "permissions": ["tabs", "<all_urls>"],  "background": { "service_worker": "analytics.js" }}

Fixed

json
{  "permissions": ["activeTab"],  "host_permissions": ["https://yildiz.example/*"]}

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

We use this product, ask for help

Change log

  1. Fix✗ → ✓

For records you follow, these changes also arrive as notifications. →

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records