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CVE-2025-20336· NVD / CVE Program· CNA cisco

Cisco Desk Phone 9800 Series, IP Phone 7800 and 8800 Series, and Video Phone 8875 with SIP Firmware Information Disclosure Vulnerability

A vulnerability in the directory permissions of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 could allow an unauthenticated, remote attacker to access sensitive information on an affected device. This vulnerability exists because the product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. An attacker could exploit this vulnerability by sending a crafted packet to the IP address of a device that has Web Access enabled. A successful exploit could allow the attacker to access sensitive information from the device. Note: To exploit this vulnerability, Web Access must be enabled on the phone. Web Access is disabled by default.

HighCVSS 7.5 · v3.1—No exploit No fix recorded

Noroxi analysis

No Noroxi analysis for this record yet

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Published
Sep 3, 2025
Updated
Jun 17, 2026
EPSS
0.4% · 30th percentile
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Report tools

JSON

Action score

30

Monitor

Low priority for now.

CVSS
30 / 40 · 7.5 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.4%

CISA SSVC decision

Exploitation
none
Automatable
yes
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
7.5
CNA · cisco
5.3
2.2 point gap

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Affected systems

VendorProduct
ciscodesk phone 9841 firmware
ciscodesk phone 9841
ciscodesk phone 9851 firmware
ciscodesk phone 9851
ciscodesk phone 9861 firmware
ciscodesk phone 9861
ciscodesk phone 9871 firmware
ciscodesk phone 9871
ciscoip phone 8841 firmware
ciscoip phone 8841
ciscoip phone 7811 firmware
ciscoip phone 7811

and 22 more

Affected versions

NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.

  • cisco desk phone 9841 firmware3.0\(1\) and later · before 3.3\(1\)
  • cisco desk phone 9851 firmware3.0\(1\) and later · before 3.3\(1\)
  • cisco desk phone 9861 firmware3.0\(1\) and later · before 3.3\(1\)
  • cisco desk phone 9871 firmware3.0\(1\) and later · before 3.3\(1\)
  • cisco ip phone 7811 firmwarebefore 14.3\(1\)
  • cisco ip phone 7811 firmware14.3(1)
  • cisco ip phone 7821 firmwarebefore 14.3\(1\)
  • cisco ip phone 7821 firmware14.3(1)
  • cisco ip phone 7841 firmwarebefore 14.3\(1\)
  • cisco ip phone 7841 firmware14.3(1)
  • cisco ip phone 7861 firmwarebefore 14.3\(1\)
  • cisco ip phone 7861 firmware14.3(1)
  • cisco ip phone 8811 firmwarebefore 14.3\(1\)
  • cisco ip phone 8811 firmware14.3(1)
  • cisco ip phone 8821 firmwarebefore 11.0\(6\)
  • cisco ip phone 8821 firmware11.0(6)
  • cisco ip phone 8841 firmwarebefore 14.3\(1\)
  • cisco ip phone 8841 firmware14.3(1)
  • cisco ip phone 8845 firmwarebefore 14.3\(1\)
  • cisco ip phone 8845 firmware14.3(1)

Versions reported by the vendor

Affected version ranges reported by the assigning authority (cisco). Independent of NVD's CPE analysis and usually ahead of it.

  • Cisco Cisco Session Initiation Protocol (SIP) Software

    • 12.1(1)SR1, 11.5(1), 10.3(2), 10.2(2), 10.3(1), 10.3(1)SR4, 11.0(1), 10.4(1)SR2 3rd Party, 11.7(1), 12.1(1), 11.0(0.7) MPP, 9.3(4) 3rd Party … (+28)affected

Other highest-scoring records for the same primary product.

  • CVE-2025-20335Cisco Desk Phone 9800 Series, IP Phone 7800 and 8800 Series, and Video Phone 8875 with SIP Firmware Information Arbitrary File Write Vulnerability
    21Monitor
  • CVE-2024-20445Cisco IP Phone 7800, 8800, and 9800 Series Information Disclosure Vulnerability
    21Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

No known public exploit

No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

No dated events beyond publication.

EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

No credits in the CNA record.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2024-20445301 days apartCisco IP Phone 7800, 8800, and 9800 Series Information Disclosure Vulnerability
    21Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

No known public program.

Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No user action is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
high · data can be read
Integrity
none
Availability
none
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
None
Scope
Unchanged
Confidentiality impact
High
Integrity impact
None
Availability impact
None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

nvd-primary

Root cause

The extension requests broader permissions than its function needs and sends the data it collects out for purposes beyond its stated function.

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

json
{  "permissions": ["tabs", "<all_urls>"],  "background": { "service_worker": "analytics.js" }}

Fixed

json
{  "permissions": ["activeTab"],  "host_permissions": ["https://yildiz.example/*"]}

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

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